Marisa Palacio
Salinas,CA
Summary
Proactive professional with a strong commitment to initiating and completing assignments efficiently. Demonstrates reliability and a welcoming demeanor in all interactions. Experienced in diverse environments, fluent in English and Spanish, enhancing communication and collaboration.
Overview
20
20
years of professional experience
Work History
Library Technician
North Monterey County Unified School District
Moss Landing, USA
08.2010 - 11.2021
- Library Clerk North Monterey County High School (Aug.2010-Nov.2010)
- Librarian Echo Valley Elementary (Nov.2010-July2016)
- North Monterey County High School Library Technician I (Aug. 2016 - June 2019) Instructional Assistant North Monterey County High School (Aug. 2019-June 2020)
- NMCHS Library Technician I (Aug.2020-Nov.2021)
Retail Sales Clerk Cashier
Olympia Beauty
Marina, USA
03.2009 - 07.2010
- Customer service. Product sales.Inventory. Maintain a clean store front.
Sales Associate/Customer Service Representative
Maly's of California
Monterey, USA
02.2008 - 03.2009
- Wholesale Beauty Supply Product Sales. Cashier.Unpack shipment. Stock Shelves. Promotions.Weekly Inventory.
Front Desk Receptionist /Office Assistant
Vantage Eye Center
Salinas, USA
02.2008 - 04.2008
- Front desk floater .
- Duties : Communication with patients over the phone and in person. Check in patients and verify their vision insurance before they were seen by an optometrist.
- Check out patients and verify with the billing department that the patient did not owe an outstanding balance . Schedule the patients next appointment.
- Patient Files : Collect , store and shelve .
Barista
Target / Starbucks
Salinas, USA
11.2007 - 01.2008
- Prepared and served coffee beverages according to company standards.
- Maintained cleanliness of workstations and dining areas for customer satisfaction.
- Engaged with customers to provide friendly and efficient service.
- Operated espresso machines and other brewing equipment proficiently.
- Collaborated with team members to ensure smooth daily operations.
- Handled cash transactions accurately at the register during busy shifts.
Receptionist /Secretary
Hayward Lumber
Salinas, USA
05.2006 - 10.2007
- Windows and Doors Dept.
- Greeted customers warmly and provided assistance in the office .
- Answer phone calls for the salesmen .
- Assisted and attended walk in customers.
- Communicated with our clientele over the phone and in person in regards to their order status.
- Filed purchase order paperwork.
- Inventory.
- Purchase orders online.
Sales Associate
West Coast Beauty Supply / Beauty Systems Group; Cosmo Prof
Salinas, USA
06.2001 - 03.2006
- Assisted customers in selecting beauty products and supplies.
- Maintained inventory levels and organized product displays.
- Processed sales transactions using point-of-sale systems.
- Handled customer inquiries and resolved product-related issues.
- Conducted regular stock checks to ensure product availability.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products information.
- Worked with fellow sales team members to achieve group targets.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including bathrooms , floors, windows, and end cap displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
Telephone Operator
Jane’s answering Service
Salinas, USA
10.2005 - 12.2005
- Quick yet effieciently collected necessary information from each patron who called in to send their message to the correct establishment during non business hours.
- Use of telephone operator equipment .
Bank Teller
First National Bank
Soledad, USA
08.2004 - 10.2004
- Bank teller services .
- Cashed checks.
- Completed deposits.
- Handled large sums of money and maintained security requirements.
- Performed cash handling duties including counting currency, coins and checks.
- Maintained compliance with banking regulations and policies.
- Practiced accountability with managers .
Education
14 - Cosmetology
Gavilan College
Gilroy, CA03-1992
High School Diploma -
San Andreas Continuation School
Hollister, CA05-1991
Skills
- Library services
- Quality assurance
- Problem solving
- Effective communication
- Time management
- Adaptive learning
- Administrative support
- Telephone etiquette
- Customer service
- Hospitality and accommodation
- Community outreach
Timeline
Library Technician
North Monterey County Unified School District
08.2010 - 11.2021
Retail Sales Clerk Cashier
Olympia Beauty
03.2009 - 07.2010
Sales Associate/Customer Service Representative
Maly's of California
02.2008 - 03.2009
Front Desk Receptionist /Office Assistant
Vantage Eye Center
02.2008 - 04.2008
Barista
Target / Starbucks
11.2007 - 01.2008
Receptionist /Secretary
Hayward Lumber
05.2006 - 10.2007
Telephone Operator
Jane’s answering Service
10.2005 - 12.2005
Bank Teller
First National Bank
08.2004 - 10.2004
Sales Associate
West Coast Beauty Supply / Beauty Systems Group; Cosmo Prof
06.2001 - 03.2006
14 - Cosmetology
Gavilan College
High School Diploma -
San Andreas Continuation School