Marisa Salamone
Jamison,PA
Summary
Hard working individual with hands-on experience in Memory Support with the Dementia Unit. Talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
11
11
years of professional experience
Work History
Enrichment Coordinator
The Solana Doylestown
1621 Easton Road, Warrington PA 18976
10.2024 - Current
- Developed and implemented engaging enrichment programs tailored to residents' interests and abilities.
- Coordinated activities and events, fostering community engagement among residents and families.
- Evaluated program effectiveness through feedback collection, enhancing future activity planning.
- Advocated for resident needs during team meetings, driving improvements in service offerings and overall satisfaction.
- Made copies and prepared materials for lessons and special activities.
- Utilized feedback from participants to continually refine programming offerings, reflecting the evolving needs of the residents over time.
- Contributed to resident care planning by participating in assessment, developing service plan goals and maintaining progress notes.
- Prepared rooms, equipment and supplies and maintained clean activity area to foster welcoming environment and maximize participation.
- Encouraged, supported and assisted residents with activities and documented activity attendance and degree of involvement.
Server
The Solana Doylestown
1621 Easton Road, Warrington PA 18976
09.2023 - 10.2024
- Delivered exceptional customer service to enhance dining experience.
- Managed multiple tables efficiently during peak hours to maximize turnover.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Trained new servers on menu items, service standards, and operational procedures.
- Implemented best practices for cleanliness and organization in dining areas and service stations.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Participated in team meetings to discuss service improvements and share feedback on operations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Full Time Student
Ultimate Medical Academy
Jamison, PA
12.2022 - 06.2023
- Remained self-directed, motivated, and accountable for personal actions.
- Came prepared for class and completed assignments on time.
- Navigated new technology, utilized available resources, and set realistic expectations.
Dog Walker
Richboro Veterinary Hospital
Richboro, PA
05.2022 - 12.2022
- Provided socialization and walked dogs as often as needed.
- Remained accountable for the safety of animals during activities and cleaned up after them.
- Showed affection and compassion and followed company policies and procedures.
Order Fulfillment Specialist / Data Entry Clerk
CalChip Connect
Warminster, PA
06.2020 - 01.2022
- Packaged items for orders and processed orders through online software.
- Coordinated shipping for UPS, FedEx, and DHL.
- Utilized MS Excel and ensured accuracy of data entry.
Housekeeper
Harmony Clean, Inc
Doylestown, PA
03.2018 - 10.2018
- Responsible for the general cleaning and upkeep of client residences.
- Prioritized and organized work and ensured duties were accomplished by deadlines.
- Maintained confidentiality of client information and ensured highest standards were met.
Housekeeper
The Solana Doylestown
Warrington, PA
07.2016 - 09.2017
- Trained new hires and thoroughly cleaned resident rooms and common areas.
- Demonstrated commitment to maintaining high quality standards and attention to detail.
- Worked efficiently to meet deadlines and safeguarded confidentiality of private information.
Home Health Aide
AmeriBest Home Care
Philadelphia, PA
07.2015 - 05.2016
- Provided in-home care for client with a disability.
- Assisted with activities of daily living – personal hygiene, grooming, mobility, and feeding.
- Gave medication reminders, prepared meals, kept household clean, and ran errands.
- Transported to and from doctor appointments and adhered to HIPAA guidelines.
- Documented activities and condition via paper records.
Education
Diploma - Medical Billing and Coding
Ultimate Medical Academy
01.2023
Skills
Billing management
A/R processes
Credit management
Healthcare co-payment
Insurance deductibles
Insurance participation
Business closure procedures
Billing process oversight
Accounts receivable management
Public health policy
non-company financiers
Health information systems (HIS)
Digital patient documentation
Managed healthcare strategy
Healthcare PPO
Retail POS technology
Employee compensation insurance
Policy confirmation
Claim settlement management
Medical claim processing
Healthcare billing (UB-04)
Reception and administration
Patient management procedures
Timetable organization
Clinical language
Body function studies
Confidentiality regulation compliance
Regulatory compliance expertise
Activity planning
Inclusivity practices
Inventory coordination
Resident support
Disability awareness
Calendar management
Program development
Activities documentation
Teamwork and collaboration
Problem-solving
Reliability
Excellent communication
Active listening
Adaptability and flexibility
Relationship building
Strong work ethic
Guest engagement
Hospitality service expertise
Safe food handling
Order accuracy
Food safety practices
Exceptional customer service
Awards
High Academic Honors Recognition / Dean’s List.
Timeline
Enrichment Coordinator
The Solana Doylestown
10.2024 - Current
Server
The Solana Doylestown
09.2023 - 10.2024
Full Time Student
Ultimate Medical Academy
12.2022 - 06.2023
Dog Walker
Richboro Veterinary Hospital
05.2022 - 12.2022
Order Fulfillment Specialist / Data Entry Clerk
CalChip Connect
06.2020 - 01.2022
Housekeeper
Harmony Clean, Inc
03.2018 - 10.2018
Housekeeper
The Solana Doylestown
07.2016 - 09.2017
Home Health Aide
AmeriBest Home Care
07.2015 - 05.2016
Diploma - Medical Billing and Coding
Ultimate Medical Academy