Marisa Sanchez

* Managed daily operations of a high-traffic retail store, leading a team of 7 employees

* Trained and onboarded new staff, improving team productivity and product knowledge

* Created weekly schedules, inventory reports, and performance summaries

* Developed training guides and cheat sheets to streamline employee learning

* Maintained inventory accuracy and oversaw stock control processes

* Ensured excellent customer service standards and resolved customer concerns effectively

* Assisted customers with product selection, providing knowledgeable recommendations

* Operated POS system and handled cash transactions, including cash drops

* Conducted daily inventory counts and maintained stock organization

* Managed store independently, including opening and closing procedures

* Received, unpacked, and displayed merchandise

* Processed incoming shipments, including unloading, tagging, and stocking merchandise

* Maintained organized and visually appealing sales floor displays

* Assisted customers and processed transactions in a fast-paced retail environment

* Ensured accuracy in register operations and customer checkouts

* Provided personalized customer service and assisted with product selection

* Operated register and handled daily cash transactions

* Opened and closed store independently

* Organized and promoted in-store DJ events to increase customer engagement