Marisa Scolaro
Orlando,FL
Summary
Service industry professional with 20 years of experience in a variety of food and beverage concepts, half of which has been spent in high volume bar/restaurant. I have a strong and like-able presence behind a bar that quickly leads to local following. I always have top of the line for the establishment at the front of my mind an always willing to go the extra miles to ensure we all succeed.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Clicks Billiards Inc.
01.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Bar Manager
Crazy Tomato Restaurant & Bar
06.2022 - 04.2023
- New restaurant concept
- Built beverage program
- Handled staffing and training
- Installed POS system
- Consulted on foo menu for restaurant cohesion
- Successfully launched new concept that allowed us to sell profit in under 1 year
Bartender
Rackem Spirits & Times
01.2021 - 01.2022
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bartender
The Dek Bar
01.2014 - 01.2022
- Social media promoter
- High Volume local bars
- Event coordinator
- Crowd Control
Skills
- Creative
- Quick Witted
- Fast learner
- Problem Solver
- Various POS systems
- Strong communication
- Social Media Promotion
- Event Coordinator
- People Person
- Food & Wine pairing
- Money Handling
- Team motivation
- Product and service knowledge
Timeline
Assistant Manager
Clicks Billiards Inc.
01.2024 - Current
Bar Manager
Crazy Tomato Restaurant & Bar
06.2022 - 04.2023
Bartender
Rackem Spirits & Times
01.2021 - 01.2022
Bartender
The Dek Bar
01.2014 - 01.2022