Marisa Semey
Chanute,KS
Summary
Knowledgeable professional with experience in retail industry and proven track record of exceeding sales targets and driving efficiency through innovative solutions. Offers excellent communication and organizational skills, with talents for negotiating and building relationships with vendors. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
Work History
Accounts Payable Clerk
Bridgewood Cabinetry
12.2022 - 06.2023
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Utilized computer systems to manage cargo shipments and accurately track goods.
- Managed invoicing and payment processing operations.
- Verified accuracy of billing data and corrected discrepancies.
- Resolved any customer inquiries or complaints to restore satisfaction.
- Entered and maintained billing information in company internal databases for accessibility.
- Processed customer invoices, credit memos and payments within established timelines.
- Monitored outstanding invoices and performed collections duties.
- Completed and processed purchase orders and customer invoices each quarter.
Assistant Manager
Loves Travel Stops
02.2017 - 12.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team of 18 members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed strategy to increase sales and drive profits.
- Reviewed sales and gross profit report to assess company efficiency.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Assistant Manager
Taco Johns
01.2014 - 01.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established team priorities, maintained schedules and monitored performance.
Education
High School Diploma -
Chanute High School
Chanute, KS05.2013
Skills
- Collection Calls
- Negotiation and Conflict Resolution
- Time Management
- Credit Adjustments
- Bill Payment and Recordkeeping
- Accounts Payable and Receivable Auditing
- Overseeing Employees
- Merchandising
- Staff Management
- Staff Development
- Team Motivation
- Payroll Preparation
Timeline
Accounts Payable Clerk
Bridgewood Cabinetry
12.2022 - 06.2023
Assistant Manager
Loves Travel Stops
02.2017 - 12.2022
Assistant Manager
Taco Johns
01.2014 - 01.2017
High School Diploma -
Chanute High School