Marisa Shaffer

Answering Phone calls, giving disclosures to collect a Debt .Making a Payment Arrangement monthly or collecting debt in full collecting information from debt negotiator by 3rd parties filing disputes ,Fraud , Bankruptcy Claims co-calling to reach Account Holder to come to Arrangement building relationships to get the Debt Settled

• Answering Phone calls, giving disclosures to collect a Debt .Making a Payment Arrangement monthly or collecting debt in full collecting information from debt negotiator by 3rd parties filing disputes ,Fraud , Bankruptcy Claims co-calling to reach Account Holder to come to Arrangement building relationships to get the Debt Settled

• I Worked from Home with an investment company/Broker calling on delinquent School Tax Houses, informing them that a suit was processed trying to build relationships knowing it's not the best circumstance Due to the Home having Sentimental Value and property being of some type of inherence giving them an option to sell the property prior to the State Auctioning Off the Property

• This position performs daily sales order entry and payment processing, undertakes the store’s administration functions, printing all Reports and provides information to customers regarding ETA of Furniture to store Warehouse functions that all help to create an easy, enjoyable guest shopping experience Aiming to Have Regular Customers
• Provide an outstanding service experience for every Ashley customer and guest.
• Filing A claim For Furniture Repair through a warranty
• Collecting customers identification for financing/Credit as well as applying for Increases if Needed.
• Following cash handling procedures

• Process guest arrivals of timeshare owners or third party bookings and departures, including all necessary payments
• Oversee guest registration reservations and other clerical duties with a focus on quality and courtesy
• Offer referral for services and handle requests for information
• Communicate with all hotel departments efficiently and maintain the function of the Needs and wants of the Guest
• Arrange for shuttle services and assist with other guest transport needs
• Direct phone calls as necessary to each department

• I was responsible for answering all company calls . Transferring the calls to the correct department giving updates on fencing materials and project stages.Scheduling all estimate appointments and selling all fencing supplies to the public .Taking payments over the phone or in the showroom once project was completed. I was also responsible for letting the customer know when the fence was being installed.

• I have also worked as a Hostess At Holiday Inn club& vacations at Orange lake resort at breezes restaurant in (west village ) .I was responsible for greeting guests & meeting All guests needs such as high chairs ,wheel chair entrance access.I was also required to take all Carry out orders .Take all reservations for dining in I was in charge of telling all servers what tables each server had .Calling cabanas to see how many reservations and providing them with an assigned server I stocked towels , to go menus filling busser bottles for sanitizing stations cleaning all menu's. Putting out wet floor signs putting all silverware On tables Calling security For any problems like guest falls or problems on the pool deck or by the bar .

• Providing excellent food customer service as well as cleaning &checking tickets
• Directing people to their seats
• Selling refreshments from trays or kiosks during the interval as well as upselling.
• Assisting with any complaints or Issues.
• Re-stocking /Rotating inventory/Bring responsible for the full concession restock list/boxoffice list.
• Being responsible for health and safety, for example, making sure fire exits are not blocked.
• Cash Handling .. Seating guests with strategy as well as assisting with making sure needs are met .As well as Customers or Guests being Taken care of in a short period of time . Making A Waiting list Communicating with My Fellow Team Members for a smoother dynamic .