Marisa Simental
Front Desk Receptionist
Castaic,CA
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go the extra mile to assist others with professional and loving assistance.
Overview
24
24
years of professional experience
Work History
Front Desk Receptionist
Vision Center
03.2017 - Current
- Conducting diagnostic tests related to vision or other eye problems
- Explaining procedures or treatment plans to patients
- Measuring a patients vision power
- Sterilizing equipment and surfaces
- Updating or maintaining patient records and databases
- Processing insurance claims or patient payment methods
- Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Compiled information from files and research to satisfy information requests.
Caregiver, Special Needs
UCP
01.2015 - 01.2016
- Assisted clients with daily living needs to maintain self-esteem and general wellness.Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Kept complete and accurate records, documenting care and patient progress.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Data Entry Clerk
UCC Direct Services
05.2000 - 05.2003
- Collated and organized data entry documents into filing systems for easy access.
- Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
- Analyzed current data records to provide detailed reports.
- Updated and maintained customer information, documents and records.
Education
Associate of Arts - Business Administration
Pierce College
Winnetka, CA06.1990
High School Diploma -
Cleveland High School
Reseda, CA06.1988
Skills
- Fast Learner
- Team Collaboration
- Customer Service
- Good Judgment
- Relationship Building
- Records Management
- Scheduling and Coordinating
- Blood Glucose Monitoring
- Light Housekeeping
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Vision Center
03.2017 - Current
Caregiver, Special Needs
UCP
01.2015 - 01.2016
Data Entry Clerk
UCC Direct Services
05.2000 - 05.2003
Associate of Arts - Business Administration
Pierce College
High School Diploma -
Cleveland High School
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