Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Marisa Soares

Marisa Soares

Working Student
Lisboa,United States

Summary

I am a skilled multitasker with a superior work ethic and good teamwork, problem-solving and organizational skills. I'm willing to take on any task to help the team. I'm also a reliable and dedicated team player with a hardworking and resourceful approach.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Senior Beauty Therapist

Elaje Hair And Beauty Salon
01.2018 - 12.2022
  • Gained management team skills, leading team to success.
  • Organizational skills, time management skills, stock inventory, and product ordering.
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Educated clients about products and self-maintenance for needs and preferences.
  • Consistently received positive performance reviews from customers.
  • Maintained high number of return customers.
  • Trained salon staff.
  • Expanded client base by direct referrals.
  • Increased salon profit through upselling and providing personalized care for return visitors.
  • Introduced techniques to salon to modernize and streamline procedures.

Beauty Therapist

Sonia Sobral Estetica
06.2015 - 07.2017
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risks in shared environment.
  • Educated clients on care processes and advised them on further care and products.
  • Monitored current trends to understand fashions and better serve customer needs.

Waitress

Doces And Sweets
05.2010 - 09.2011
  • Gained customer experience and maintained customer satisfaction.
  • Displayed enthusiasm and promoted excellent service to customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
  • Along with customer service, learned active listening, communication skills, attention to detail and working under pressure and timing.

Education

Business And Management

Diploma of Higher Education - The Open University
Cambridge, United Kingdom
06.2023

Beauty Therapy

Professional Course, I.E.F.P.
Lisbon, Portugal
01.2015

High School Diploma -

GNBRVT High School
New Bedford, MA
09.2011

Skills

  • Engaging with Diverse Customers
  • Building Customer Relationships and Loyalty
  • Adaptable and Flexible
  • Time Management
  • Excellent Written, Verbal Communication and Interpersonal Skills
  • Supply Ordering and Maintenance
  • Team Collaboration
  • Workflow Efficiency
  • Multitasking and Organization

Certification

Effective Communication in the Workplace - OpenLearn (July 2020).

Timeline

Senior Beauty Therapist

Elaje Hair And Beauty Salon
01.2018 - 12.2022

Beauty Therapist

Sonia Sobral Estetica
06.2015 - 07.2017

Waitress

Doces And Sweets
05.2010 - 09.2011

Business And Management

Diploma of Higher Education - The Open University

Beauty Therapy

Professional Course, I.E.F.P.

High School Diploma -

GNBRVT High School

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