Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marisa Steffensen

Kuna,ID

Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Overview

26
26
years of professional experience

Work History

Office Manager

Print Pro Screen Printing
02.2022 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Homeschool Teacher

Kuna, ID
09.2014 - Current
  • Managed homeschool schedules effectively, balancing extracurricular activities with academic requirements for well-rounded development.
  • Researched and chose appropriate curriculum to meet children's abilities and grade levels.
  • Emphasized practical life skills alongside academics, preparing students for future independence and decision-making abilities.
  • Organized hands-on instructional activities to supplement textbook instruction to engage and motivate students.
  • Adapted teaching methods and lesson plans to changing student needs.
  • Led groups of students on field trips to enriching destinations, introducing to new experiences and broadening education.
  • Increased student motivation by implementing engaging activities and interactive teaching techniques.
  • Graded homework, quizzes, classwork and exams to report on progress of student achievements.
  • Provided timely feedback on assignments, helping students improve their work quality and performance over time.
  • Boosted overall student success by providing individualized support through one-on-one tutoring sessions.

Break in Employment

11.2012 - 02.2022
In November of 2012 I hurt my knee and after two surgeries I was unable to return to work. I focused on homeschooling my three young children until we moved to Idaho in 2018 and I currently homeschool my youngest child. I babysat children for extra income during this break.

Preschool Teacher

Rocky Peak Church & Preschool
07.2010 - 11.2012
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
  • Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
  • Established positive communication with parents in daily conversation and formal conferences.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.

Fixed Asset Assistant

Salem Communications
04.2007 - 07.2010
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Assisted manager in all aspects of business operations.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Demonstrated adaptability by quickly mastering new software applications for various tasks.
  • Expedited project completion times due to the ability to multitask effectively under tight deadlines.
  • Assisted managers in decision-making processes based on thorough research and analysis of available data.
  • Mitigated risks by identifying potential challenges within projects and proposing relevant solutions proactively.
  • Completed daily logs for management review.
  • Performed wide-ranging administrative and service-related functions.
  • Served as department liaison for finance and IT departments.

Mortgage Broker Assistant

Doug Ruland Financial
03.2004 - 04.2007
  • Supported compliance efforts by maintaining accurate records and performing periodic audits of client files for adherence to internal guidelines and regulatory requirements.
  • Developed strong rapport with clientele through regular communication updates regarding their loan status or any changes affecting their application or approval process.
  • Collaborated with senior brokers to devise creative financing solutions that met unique borrower requirements.
  • Streamlined loan application processes for increased efficiency and faster approvals.
  • Contributed to the growth of the brokerage firm by efficiently managing a large pipeline of loans from inception to closing.
  • Managed multiple priorities effectively, ensuring timely completion of tasks related to loan applications, documentation, and follow-up communications with clients.
  • Facilitated clear communication between all parties involved in each transaction resulting in more efficient deal closures.
  • Maintained strong relationships with lenders, underwriters, and other industry professionals to facilitate smooth transactions.
  • Expeditiously gathered required documentation from clients, expediting the underwriting review process.
  • Supported a high-performing team of mortgage brokers by efficiently handling administrative tasks such as scheduling appointments, managing calendars, and coordinating meetings.

Various Departments

Washington Mutual & Finance
01.1999 - 02.2002
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.

Education

Associate of Science - General

Moorpark College
Moorpark
08.1998

Skills

  • Customer Service
  • Organizational Skills
  • Office Administration
  • Excellent multi-tasking ability
  • Data Entry
  • Customer Relations
  • Scheduling and calendar management
  • Payroll Processing
  • Clerical Support
  • Employee Training

Languages

Spanish
Limited Working

Timeline

Office Manager

Print Pro Screen Printing
02.2022 - Current

Homeschool Teacher

Kuna, ID
09.2014 - Current

Break in Employment

11.2012 - 02.2022

Preschool Teacher

Rocky Peak Church & Preschool
07.2010 - 11.2012

Fixed Asset Assistant

Salem Communications
04.2007 - 07.2010

Mortgage Broker Assistant

Doug Ruland Financial
03.2004 - 04.2007

Various Departments

Washington Mutual & Finance
01.1999 - 02.2002

Associate of Science - General

Moorpark College
Marisa Steffensen