Marisa Torres
San Antonio,TX
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records, and front desk management. Offers successful career history comprising more than 7+ years. Self Motivated with an eagerness to learn team player.
Overview
7
7
years of professional experience
Work History
Medical Front Office Receptionist
Endocrinology Nuclear Medicine Associates, PA
2022.10 - Current
- Maintained current and accurate medical records for patients.
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Organized paperwork such as charts and reports for office and patient needs.
- Completed clerical duties and tasks for clinic administration.
- Managed multi-line phone system and pleasantly greeted patients.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Helped patients complete necessary medical forms and documentation.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Supported office staff and operational requirements with administrative tasks.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Obtained payments from patients and scanned identification and insurance cards.
- Processed medical insurance claims and payments.
- Assisted with medical coding and billing tasks.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Medical Front Office Receptionist
Centromed
2017.08 - 2022.10
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Helped patients complete necessary medical forms and documentation.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Supported office staff and operational requirements with administrative tasks.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Notified manager of incidents and potential incidents relating to patients and staff for swift action.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained payments from patients and scanned identification and insurance cards.
- Processed medical insurance claims and payments.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Assisted with medical coding and billing tasks.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Performed various administrative tasks by filing, copying and faxing documents.
Education
High School Diploma -
Southside High School
San Antonio, TX06.2004
Skills
- Medical Billing
- HIPAA Compliance
- Office Administration
- Patient Scheduling
- Insurance Verification
- Patient Registration
- Payment Collection
- Medical office administration
- Medical Terminology
- Documentation
- Front Desk Operations
- Electronic Medical Records
- Telephone Etiquette
- EMR / EHR
- Medical billing and coding
Timeline
Medical Front Office Receptionist
Endocrinology Nuclear Medicine Associates, PA
2022.10 - Current
Medical Front Office Receptionist
Centromed
2017.08 - 2022.10
High School Diploma -
Southside High School
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