Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Marisa Underbrink

@twopunkspaper

Summary

Talented and creative Business Owner with excellent design skills, marketing, customer service and facility oversight skills and more than 20 years of experience. Highly effective in entrepreneurial experience and comfortable working with people at all levels in organization.

Overview

23
23
years of professional experience

Work History

Owner / Designer

Two Punks Paper Co.
08.2006 - Current
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.
  • Identified design requirements for each project.
  • Maintained consistent use of graphic imagery in materials and other marketing outreach.
  • Built strong vendor relationships to facilitate favorable pricing on required materials.
  • Utilized Adobe Creative Suite to create high-quality graphics, illustrations and layouts.
  • Guaranteed designs adhere to company brand standards and guidelines.
  • Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.

Sales Associate / Visual Merchandiser

Parker School Uniforms
07.2002 - 12.2002
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Designer / Visual Merchandiser

Avant Garden
10.2000 - 08.2002
  • Enhanced customer satisfaction by creating visually appealing and unique floral designs.
  • Increased repeat business by providing exceptional customer service and consistently delivering high-quality floral arrangements to discreet and special clients.
  • Collaborated with event planners to create floral installations for weddings, corporate events, and special occasions.
  • Consistently met tight deadlines for large-scale orders, coordinating logistics to ensure timely delivery and installation of arrangements.
  • Developed strong relationships with suppliers to negotiate favorable pricing on premium flowers.
  • Possess in-depth knowledge of various types of flowers and their seasonal availability.

Education

Bachelor of Arts - Fine Arts, Art History

Southern Methodist University
Dallas, TX
05.2000

High School Diploma -

St. Agnes Academy
Houston
05.1996

Skills

  • Relationship Building
  • Business Development
  • Business Forecasting
  • Customer Retention
  • Sales Tracking
  • Schedule Management
  • Customer Service Management
  • Entrepreneurial personality
  • Purchasing and planning
  • Attention to Detail
  • Driven and Determined

Additional Information

Creativity and Customer Service are where my strengths collide. I have long term client relationships that have lasted 20 years. I believe to key to successful business sales starts with the client relationship and builds from there. I have relationships built with vendors of paper, party, and goods from the past 20 years that also make a huge difference to the client experience. Bringing a superior product to my clients is always a priority.

Timeline

Owner / Designer

Two Punks Paper Co.
08.2006 - Current

Sales Associate / Visual Merchandiser

Parker School Uniforms
07.2002 - 12.2002

Designer / Visual Merchandiser

Avant Garden
10.2000 - 08.2002

Bachelor of Arts - Fine Arts, Art History

Southern Methodist University

High School Diploma -

St. Agnes Academy

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Marisa Underbrink