Marisa Vigil
Overview
4
4
years of professional experience
Work History
Affordable Leasing Consultant -HUD/LIHTC
FPI Management
05.2024 - Current
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes..
- Verified tenant incomes and other information before accepting lease applications.
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
- Streamlined the application process for prospective tenants, reducing wait times and increasing efficiency.
- Collected monthly rent payments and other fees, always properly recording, and processing money
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
Membership Sales Representative
Columbia Athletic Clubs - Silver Lake
06.2022 - 12.2024
- Provided exceptional customer service during all stages of the sales process – from initial inquiry through post-sale follow-up – resulting in high levels of member satisfaction and loyalty.
- Managed client database efficiently, ensuring accurate tracking of contact information, preferences, interactions, and memberships sold.
- Analyzed market trends to identify untapped opportunities for expanding membership base and increasing overall revenue.
- Conducted tours of facilities for prospective members, highlighting benefits and features to encourage sign-ups.
Barista
Bigfoot Java
09.2022 - 05.2024
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Private Nanny
McCulley Family
12.2020 - 09.2022
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Built positive and nurturing environments to support child social and emotional growth.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
Education
High School Diploma -
Mountlake Terrace High School
Mountlake Terrace, WA06.2021
Timeline
Affordable Leasing Consultant -HUD/LIHTC
FPI Management
05.2024 - Current
Barista
Bigfoot Java
09.2022 - 05.2024
Membership Sales Representative
Columbia Athletic Clubs - Silver Lake
06.2022 - 12.2024
Private Nanny
McCulley Family
12.2020 - 09.2022
High School Diploma -
Mountlake Terrace High School
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