Marisa Widman
Council Bluffs,IA
Summary
Hardworking and reliable with a strong ability to problem-solve and perform multiple tasks. Offering strong verbal skills, customer service skills, and the ability to supervise. Highly organized, proactive, and punctual with team-oriented mentality. Seasoned professional knowledgeable about operations and offering top-notch project management, team leadership, and problem-solving abilities. Ingenious in maximizing resources to meet challenging demands. Analytical leader with excellent multitasking abilities.
Overview
9
9
years of professional experience
Work History
Risk Specialist
Methodist Health System
12.2024 - Current
- Assessed risk factors in healthcare operations and compliance protocols.
- Developed risk management strategies to enhance patient safety initiatives.
- Facilitated training sessions on risk assessment tools for staff members.
Director of Operations
Detego Health
08.2024 - 10.2024
- Oversaw daily operations to ensure efficient workflow and service delivery.
- Developed and implemented operational strategies to enhance organizational performance.
- Managed cross-departmental teams to streamline processes and improve collaboration.
Compliance Team Lead
Triage Staffing, LLC
07.2021 - 07.2024
- Developed training programs for staff on compliance standards and procedures.
- Led compliance audits to ensure adherence to regulations and company policies.
- Led daily team meetings to discuss project updates and address challenges.
Sales Lead
Ann Taylor Loft
07.2016 - 01.2023
- Provide exceptional client services.
- Operate as the Manager on Duty in the absence of a manager.
- Handle client service issues and issue approvals for transactions as well as opening and closing the store.
- Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
Disease Investigator
Pottawattamie County
11.2020 - 01.2022
- Responsible for reaching out to people with laboratory-confirmed, probable, and suspected diagnoses of COVID-19 and providing health education and guidance to interrupt ongoing disease transmission.
- Conducts interviews with patients to gather information including symptom history, source of illness, list of close contacts, and activity history while infectious.
HIM Records Coordinator
Methodist Health System
12.2020 - 07.2021
- Maintains an organized central filing system for medical records.
- Support medical record management during onboarding and off boarding providers.
- Prioritizes implementation of retention schedules, inactive record storage, and record destruction projects.
Community Healthcare Worker
Unitedhealthcare
07.2020 - 11.2020
- Drove attainment of optimal outcomes through case management focused on appropriate treatment, clinical quality assurance and service utilization.
- Monitored and reported clients' progress.
- Coordinated support services and optimized communication between healthcare workers and patients.
- Reviewed treatment plans against individual goals and healthcare standards.
Patient Access Sr. Associate
Nebraska Medicine
05.2018 - 07.2020
- Promptly and compassionately greet and assist patients in a timely manner.
- Obtain complete and accurate demographic information from a variety of sources, including patient interviews, physician offices, and in-house departments.
- Document pre-authorization information into patient's Medical Record.
Education
Bachelor of Science - Health Administration Policy
Creighton University
Omaha, Nebraska2018
Skills
- Detail oriented
- Excellent interpersonal skills
- Process improvement
- Project management
- Operational strategy
- Training and mentoring
- Goal-oriented
- Performance analysis
Custom Section 1
- Lean Six Sigma Green Belt
Timeline
Risk Specialist
Methodist Health System
12.2024 - Current
Director of Operations
Detego Health
08.2024 - 10.2024
Compliance Team Lead
Triage Staffing, LLC
07.2021 - 07.2024
HIM Records Coordinator
Methodist Health System
12.2020 - 07.2021
Disease Investigator
Pottawattamie County
11.2020 - 01.2022
Community Healthcare Worker
Unitedhealthcare
07.2020 - 11.2020
Patient Access Sr. Associate
Nebraska Medicine
05.2018 - 07.2020
Sales Lead
Ann Taylor Loft
07.2016 - 01.2023
Bachelor of Science - Health Administration Policy
Creighton University