Summary
Overview
Work History
Education
Skills
Fluently Portuguese and Spanish
Languages
Timeline
Generic

Marisa Zanardo

Saratoga Springs

Summary

Dynamic professional with experience as an Apparel Associate at Walmart, excelling in customer service and loss prevention. Proven ability to cultivate strong customer relationships while enhancing cleaning efficiency. Skilled in organizing merchandise and streamlining operations, ensuring high-quality service and satisfaction. Committed to delivering exceptional results through effective communication and attention to detail.

Overview

29
29
years of professional experience

Work History

Apparel Associate

Walmart
11.2023 - Current
  • Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
  • Assisted in loss prevention efforts by monitoring fitting rooms, identifying suspicious behavior, and promptly reporting incidents to management.
  • Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
  • Displayed and organized products in store to help customers locate products easily.

Owner Operator

Marisa's House Clean
05.1996 - 03.2018
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Consulted with customers to assess needs and propose optimal solutions.

Education

Mathematical Sciences

Catholic University of Sao Paulo
Sao Paulo, Brazil
02-1990

Skills

  • Cleaning proficiency
  • Guided associates to enhance quality and speed in house cleaning
  • Cultivated strong customer relationships

Fluently Portuguese and Spanish

Portuguese is my mother language , Spanish I had been learning and practicing for 20 years.

Languages

English
Full Professional
Spanish
Full Professional
Portuguese
Native or Bilingual

Timeline

Apparel Associate

Walmart
11.2023 - Current

Owner Operator

Marisa's House Clean
05.1996 - 03.2018

Mathematical Sciences

Catholic University of Sao Paulo

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