Marisel Banayag
West Palm Beach,FL
Summary
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Nurse Tech
St. Mary’s Medical Center
01.2022 - 12.2025
- Check vital signs
- Provide appropriate emotional support
- Collecting specimens
- Keep patient rooms tidy and sanitized
- Collect fluid samples for testing
- Assisted patients with daily activities to enhance comfort and well-being. Supported healthcare teams in delivering quality care to patients. Communicated effectively with patients to address concerns and provide information.
- Administered essential nursing care to ensure patient comfort and well-being.
- Assisting patient with everyday needs
- Checking blood pressure and heart rate
- Escorting patients to diagnostic imaging processes
- Patient ADLs
- Perform ekgs
- Assist patients during exercise
- Assists in admission, transfer, and discharge
- Catheter care
- Monitoring patients
- Bathing
- Changing bedding
- Delivering meals
- Feeding
- Lifting
- Listening and documenting patient concerns
- Maintaining accurate records
- Perform safety checks
CNA
Nursing Services of Palm beach
04.2018 - 03.2022
- Activities of Daily Living (ADLs): Assisting patients with bathing, dressing, grooming, toileting, eating, and transferring in and out of bed or chairs.
- Vital Signs Monitoring: Taking and recording vital signs such as blood pressure, pulse, and temperature, reporting any abnormalities to the nurse.
- Medication Reminders: Reminding patients to take medications as prescribed by the doctor, but not administering medications unless specifically trained to do so.
- Ambulation Assistance: Helping patients walk with the use of assistive devices like walkers or canes, as needed.
- Light Housekeeping: Performing light cleaning tasks related to patient care, such as changing bed linens, wiping down surfaces, and maintaining a clean environment.
- Meal Preparation: Assisting with meal preparation and feeding, ensuring patients are following dietary restrictions.
- Documentation: Accurately documenting all patient care activities, including vital signs, changes in condition, and any incidents in the appropriate log.
- Communication: Maintaining open communication with the patient, family members, and healthcare team, reporting any concerns or changes in patient status.
- Companionship: Providing emotional support and companionship to patients.
- Safety Measures: Following infection control protocols and ensuring a safe environment for the patient.
Patient care specialist (PCS)
Morselife healthcare system
02.2018 - 10.2020
- Personal hygiene assistance: Helping residents with bathing, showering, oral hygiene, grooming, and dressing.
- Toileting assistance: Assisting residents with using the bathroom, including changing incontinence briefs.
- Mealtime assistance: Serving meals, assisting with feeding, and ensuring proper dietary needs are met.
- Mobility support: Helping residents transfer between bed, chair, and wheelchair, as well as assisting with walking and ambulation.
- Vital signs monitoring: Taking and recording residents' temperature, blood pressure, pulse, and respiration rate.
- Patient observation: Monitoring resident behavior and reporting any changes in condition, such as pain, confusion, or unusual symptoms.
- Basic wound care: Performing simple wound care tasks as directed by a nurse
- Room maintenance: Keeping resident rooms clean and tidy, changing bed linens, and maintaining a safe environment
- Documentation: Accurately recording resident care activities and observations in medical records
Sales Front Associate
Tubo Oriental Eatery
09.2016 - 03.2018
- Supervised daily operations to ensure optimal service and food quality standards.
- Trained and mentored new staff on menu items and customer service protocols.
- Implemented inventory management processes to reduce waste and maintain stock levels.
- Collaborated with kitchen staff to streamline food preparation workflows for efficiency.
- Resolved customer complaints promptly, enhancing overall dining experience and satisfaction.
- Established standard operating procedures that improved compliance with health and safety regulations.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
Sales Associate
Kohls Department Store
07.2014 - 01.2016
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to promote sales and improve store aesthetics.
- Executed inventory management tasks, ensuring accurate stock levels and timely replenishment.
- Trained new associates on customer service protocols and store policies for consistent service delivery.
- Implemented promotional strategies resulting in increased customer engagement and sales volume.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Education
GED - Medical Assistant Technician
Florida Career College
West Palm Beach, FLGED - Associate Degree of Nursing
Keiser University
West Palm Beach, FL2027
Certified Nurse Assistant - undefined
Paramount Training Institute
03.2015
High School Diploma - Junior High Education
Baybay National High School
Baybay City,Leyte Philippines 04.2003
Skills
Assisted in monitoring vital signs and performing EKGs Supported phlebotomy procedures and maintained medical terminology knowledge Communicated effectively with patients and team members to foster empathy and teamwork Adapted to changing situations and solved problems efficiently Practiced active listening and demonstrated attention to detail in patient care Administered injections and maintained clinical proficiency Utilized computer literacy for medication administration and electronic health records management Managed time effectively in medical billing and coding tasks
Awards
CPR Certified, Certified Clinical Medical Assistant Technician (CCMA) from NHA, Certified Nurse Assistant, CPI Certified, Phelobotomy certificate
Certification
BLS CPR, Medical Assistant Technician, Certified Nurse Assistant, Phlebotomy.
Timeline
Nurse Tech
St. Mary’s Medical Center
01.2022 - 12.2025
CNA
Nursing Services of Palm beach
04.2018 - 03.2022
Patient care specialist (PCS)
Morselife healthcare system
02.2018 - 10.2020
Sales Front Associate
Tubo Oriental Eatery
09.2016 - 03.2018
Sales Associate
Kohls Department Store
07.2014 - 01.2016
Certified Nurse Assistant - undefined
Paramount Training Institute
GED - Medical Assistant Technician
Florida Career College
GED - Associate Degree of Nursing
Keiser University
High School Diploma - Junior High Education
Baybay National High School