Marisel Ramirez
New Hyde Park,NY
Summary
Dedicated and detail-oriented Patient Clinical Associate with proven experience delivering compassionate, high-quality care. Skilled in vital signs monitoring, hospitality, and patient support within hospital and long-term care environments. Demonstrates strong collaboration with multidisciplinary healthcare teams to promote patient safety and satisfaction. BLS certified and fluent in both English and Spanish, with a commitment to maintaining patient care excellence and compliance with healthcare protocols.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Professional House Cleaning
Lemon House LLC
01.2025 - Current
- Led team in maintaining high standards of cleanliness and organization across diverse residential properties.
- Foster strong client relationships through consistent communication and responsiveness to feedback, demonstrated client preference for my work, creating long term services.
- Implement efficient cleaning protocols to enhance overall service delivery and client satisfaction.
- Develop customized cleaning plans tailored to individual client needs, improving service personalization.
Patient Clinical Associate
Catholic Health
05.2024 - 12.2024
- Delivered direct patient care, including assistance with daily living activities to ensure comfort and well-being with positive feedback from patients and relatives.
- Monitored and recorded vital signs, glucose levels promptly reporting abnormalities to nursing staff.
- Assisted licensed nurses and other medical staff with other procedures and collected samples.
- Responded promptly to call lights and patient needs, ensuring timely and compassionate care, managed over 9 patients daily in a Med Surg Unit.
Dietary Aide
Catholic Health
08.2023 - 05.2024
- Prepared and served nutritious meals adhering to dietary guidelines and individual patient needs. Delivering food to over 3 units in the hospital.
- Assisted in maintaining cleanliness and organization of kitchen and dining areas to ensure compliance with health standards.
- Collaborated with dietary staff to evaluate and update patient menus based on nutritional requirements.
- Trained new staff on food safety protocols, kitchen operations, and patient interaction best practices.
Health Care Assistant
Brighterkind
03.2021 - 06.2022
- Assisted residents with daily living activities, ensuring comfort and dignity. Trained in Dementia Units, managed over 10 patients with special needs at time.
- Assisted with mobility, transfers, and positioning using proper body mechanics.
- Monitored and documented patient conditions, reporting changes to nursing staff promptly.
- Documented patient care and supported infection prevention protocols.
Production Assistant / VIP Coordinator
Chargola Pro
01.2008 - 05.2021
- Served as artist liaison, central point of contact between artists and event organizers, managing logistics like travel, schedules, and hospitality to ensure artists have what they need while meeting the event's requirements.
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays. Managed to coordinate quickly hospitality solutions for foreign artists.
- Facilitated communication between departments to resolve issues quickly and maintain productivity standards.
- Communicated with other crew members via walkie talkies to coordinated production activities.
Education
Diploma - Archivistics and Record Management
Universidad Alberto Hurtado
Santiago, Chile12.2015
Diploma - Online Marketing Strategies and Community Management
Universidad Finis Terrae
Santiago, Chile12.2014
Bachelor of Arts - History
Universidad Andrés Bello
Santiago, Chile12.2007
Associate of Arts - Liberal Arts
Andres Bello University
Santiago, Chile12.2004
Skills
- Patient Care & Support
- Vital Signs Monitoring
- Food & Nutrition services experience
- Electronic Medical Records (EPIC)
- Team Collaboration
- Kitchen Preparation
- Cash Handling
- Basic Life Support (BLS)
- Customer Service & Communication
- Health & Safety Procedures
- Spanish
- Sanitizing skills
Certification
- Basic Life Support (BLS) Certification
- State Tested Nursing Assistant (STNA)
- Driver’s License
Languages
Spanish – Native
English – Advanced
Timeline
Professional House Cleaning
Lemon House LLC
01.2025 - Current
Patient Clinical Associate
Catholic Health
05.2024 - 12.2024
Dietary Aide
Catholic Health
08.2023 - 05.2024
Health Care Assistant
Brighterkind
03.2021 - 06.2022
Production Assistant / VIP Coordinator
Chargola Pro
01.2008 - 05.2021
Diploma - Online Marketing Strategies and Community Management
Universidad Finis Terrae
Diploma - Archivistics and Record Management
Universidad Alberto Hurtado
Bachelor of Arts - History
Universidad Andrés Bello
Associate of Arts - Liberal Arts
Andres Bello University