Marisela Aldama
Maywood,CA
Summary
Dedicated Office Assistant with 10+ years of experience handling confidential paper work and making routine office tasks as efficient as possible. Seeking a full time position as an office clerk. Strong organizational, customer service, and data entry skills.
Overview
23
23
years of professional experience
Work History
Office Assistant
Tj Candy
Commerce, CA
05.2023 - Current
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Provided administrative support to multiple departments as needed.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Supported bookkeeping tasks such as invoicing and expense tracking.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
- Reviewed all incoming payments for accuracy before posting them into the general ledger system.
- Analyzed customer account information to identify discrepancies or trends in payment history.
- Conducted research on customer accounts as needed to answer inquiries or resolve issues related to payments received or owed.
- Processed invoices, credit memos, and other documents related to accounts receivable.
- Reconciled daily cash receipts with bank deposits.
- Reached out to vendors and customers to resolve account problems.
- Sent copies of invoices and statements to customers to facilitate payment of outstanding invoices.
Front Office Assistant
Benny’s Oil Filter Recycling
Maywood, CA
03.2011 - 09.2022
- Sent copies of invoices and statements to customers to facilitate payment of outstanding invoices
- Answered calls daily, processed orders, and resolved customer and billing issues.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed
- Processed posting and reconciling payments and addressed aged receivable receivables
- Dispatched drivers to pick-ups at different locations
- Prepared and made daily deposits
- Assist supervisor with accounts payable duties including answering vendor questions regarding payment, and matching purchase orders with vendor invoices
- Post all payments, credit memos, and debit memos, researched errors, and processed reports to maintain accurate customer balances.
Filing Clerk/Receptionist
Bonanza Food & Provision, Inc
Vernon, CA
08.2010 - 01.2011
- Sorted, organized, and maintained office records accurately
- Checked all income materials and categorized them alphabetically
- Made copies, faxed, and print important documents
- Answered the telephone and took messages or forwarded calls
- Received, sorted, and routed incoming mail
- Maintained office supply inventory and place orders as needed
Office Assistant
Mercado’s Food Service Inc
Vernon, CA
05.2001 - 06.2010
- Mailing out invoices, organizing files, and other office duties
- Preparing daily checks deposit for Accounts Receivable
- Processed vendor invoices and maintained an up-to-date system
- Reviewed, processed, and paid vendor invoices, and prepared checks
- Assisted in answering incoming calls, and helping resolve issues between customers and the billing department.
- Made copies, input data, and performed other important clerical tasks.
Education
Computer Office Assistant -
Career Colleges of America - South Gate
South Gate2002
High School Diploma -
Bell High School
CA06.2001
Skills
Now
- Billing and Invoicing
- Data Entry
- Cash Transactions
- Computer Skills
- Fluent in Spanish
- Customer Service
- Organizational Skills
- Microsoft Office
- Data Entry and 10-Key
- Accounts Payable and Receivable
- Office Machine Operation
- Knowledge in Quickbooks
Timeline
Office Assistant
Tj Candy
05.2023 - Current
Front Office Assistant
Benny’s Oil Filter Recycling
03.2011 - 09.2022
Filing Clerk/Receptionist
Bonanza Food & Provision, Inc
08.2010 - 01.2011
Office Assistant
Mercado’s Food Service Inc
05.2001 - 06.2010
Computer Office Assistant -
Career Colleges of America - South Gate
High School Diploma -
Bell High School