MARISELA AUGELLO
Palm Bay Fire Rescue
Palm Bay,FL
12
years of professional experience
Experienced with emergency response and rescue operations. Utilizes critical thinking and quick decision-making to ensure safety and efficiency. Track record of effective teamwork and adherence to safety protocols.
Work History
Firefighter/Paramedic
3 Years- Responded to emergency calls, providing rapid assessment and intervention for fire-related incidents.
- Operated firefighting equipment and maintained readiness of apparatus and tools for efficient response.
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
Health Unit Coordinator
2 Years 3 Months- Coordinated patient admissions and discharges, ensuring compliance with hospital protocols and enhancing operational efficiency.
- Streamlined communication between medical staff and patients, improving information flow and response times.
- Managed scheduling for nursing staff, optimizing coverage to meet patient care demands effectively.
- Oversaw the maintenance of patient records, ensuring accuracy and adherence to regulatory standards.
- Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
FRONT DESK SCHEDULER
2 Years- -Communicated with patients and families proactively to gather information on patients’ condition.
- -Managed front office operations, ensuring seamless billing, invoicing, scheduling, patient check-in and check-out, procedures tracking, reporting, and insurance verification.
- -Welcomed and registered patients, enhancing overall office efficiency and patient experience.
- -Communicated with patients and families proactively to gather information on patient’s condition.
- -Screened calls and took messages to keep professional staff free of basic questions.
- -Resolved complaints and delays independently, maintaining schedules and minimizing disruptions.
SERVER
4 Years 8 Months- -Monitored tables and expertly handled requests, kept drinks refilled, and offered additional items such as desserts.
- -Monitored tables and responded promptly to requests, ensuring drinks were refilled and desserts offered to enhance guest satisfaction.
- -Restocked stations regularly to support team efficiency and ensure timely service for customers.
- -Trained new servers in restaurant procedures and customer service standards.
- -Restocked stations regularly to help team stay efficient and meet customers’ needs.
- -Greeted all guests with a smile and friendly greeting.
Education
HIGH SCHOOL DIPLOMA
- -Varsity Soccer 2010-2014
- -Sports Medicine Program 2011-2014
- -Volunteering at Palm Bay Hospital 2013-2014
Skills
First aid certified
Structural firefighting
Patient assistance
Patient records management
Patient support
Emergency medical response
Medical terminologies
Records confidentiality
Emergency response
Customer service
Fire suppression tactics
Timeline
Firefighter/Paramedic
Palm Bay Fire Rescue
08.2023 - CurrentRead More
Health Unit Coordinator
Health First's Palm Bay Hospital
05.2021 - 08.2023Read More
FRONT DESK SCHEDULER
NEUROSKELETAL IMAGING
05.2019 - 05.2021Read More
SERVER
THE FOUNTAINS
09.2014 - 05.2019Read More
HERITAGE HIGH SCHOOL
HIGH SCHOOL DIPLOMA
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