Maintains all paperwork for fallen veterans in the state of Arkansas using the G1 portal to ensure their personal information is accurate. Builds taskings for all services so that each service is tracked by the state.
Provides Military Funeral Honors for all deceased veterans in the state by assigning teams to conduct honors at their funeral service. Also helps conduct services when not covered by m-day soldiers; has conducted over 250 services in the past year.
Manages pay in the G1 portal for all soldiers in the Honor Guard program. Conducts monthly inventory to keep track of all sensitive items and equipment that belongs to the program.
Coordinated more than 300 funerals, visitations, and memorial services over the course of a year. Has organized funeral honors for veterans killed during World War II by organizing a full honors team.
Fire Direction Control Sergeant
Army National Guard
Fort Smith, AR
04.2018 - Current
Oversaw teams planning, implementing and realigning field and base operational strategies
Managed all aspects of administrative and personnel needs of ground supply operations
Managed administrative requirements, maintained records, and submitted operational reports
Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues
Ordered, unloaded, sorted, and tracked supplies and equipment needed for unit activities
Conducted day-to-day duties accurately and efficiently.
Online Grocery Associate
Walmart
Fort Smith, AR
04.2021 - 08.2022
Placed completed orders in labeled, temperature-appropriate storage pending customer pick up
Reviews orders prior to pick up for accuracy and purchase-by dates
Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy
Consistently met deadlines and quality goals for accuracy and timeliness
Collaborated productively with customers to meet order requirements and service expectations
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Electronics Wireless Associate, Cashier
Walmart
Berryville, AR
01.2019 - 05.2021
Assisted customers with setting up wireless devices and connecting to networks. Collected and authorized payments of guests.
Worked closely with shift manager to solve problems and handle customer concerns.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Maintained an organized sales floor by restocking shelves, organizing products and removing expired items.
Helped customers complete purchases, locate items, and join reward programs.
Team Leader Member
Subway
Eureka Springs, AR
01.2016 - 12.2020
Supporting other areas of the restaurant as necessary, such as setup, cleanup, prep work, and equipment maintenance.
Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Offered firsthand assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
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Education
Associate of Applied Science - Education
University of Arkansas-Fort Smith
05.2023
High School Diploma -
Berryville High School
Berryville, AR
05-2018
Skills
Customer Service
Mobile Applications
Cash Counting
Providing Feedback
Secret security clearance
Creative Solutions
Training and Development
Teambuilding
Military experience
Paperwork skills
References
Joseph, Capps, Military Funeral Honors State Coordinator/ Army First Seargant (479) 461-5204
Mary Sluik, Army Training NCO (479) 224-8550
Bryant Maness, Military Funeral Honors Program Coordinator (501) 213-6256
Victor Kongphouthakhoun, Army Range Control (479) 926-7416