Leonel Rodriguez

Work with the Plant Manager to direct and lead American Woodmark's warranty and production initiatives to establish a world-class manufacturing operation. Overall development and coordination of plant operations and production processes to optimize the use of all resources and equipment in meeting and/or exceeding established plant goals.

• Oversaw daily operations of each department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Monitored workflow to improve employee time management and increase productivity.
• Evaluated employee performance and coached and trained to improve weak areas.

Manager of Inside Sales/Quality Inspector, In 1999, I noticed an advertisement in the Star-Telegram that read, “Looking for tech for wire harness assembly.” Shortly after, I set up an interview with Av-DEC and was hired on the spot. I’ve been an asset in the completion of the MD-80 Wire Harness Project. I have worked on countless new product additions and improvements and have been an integral leader in the success of Av-DEC. In my 21 years at Av-DEC, I have trained, supervised and manage current and past employees, and have set the standard for the highest quality service, displayed leadership, shown dedication, and have made a measurable impact on Av-DEC success. I consistently go the extra mile to deliver the best possible results.

PSM or Part-Time Shift Supervisor. I assisted the Store Manager with supervising, training, and developing store personnel. Also, assumed responsibility for the store operation and commercial department in the Commercial Sales Manager and Store Manager’s absence, on assigned shifts. I also assisted with the management of the Commercial and Hub Departments to ensure commercial accounts and stores are serviced, and deliveries are made as promised. I delegated and ensured store merchandising tasks are completed on time. I implemented and provided all company policies and loss prevention procedures were followed. I utilized ZNET to help customers locate merchandise or find suitable alternatives. I a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment). I also assisted with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment. I motivated AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits.