Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marisela Hernandez

SAN BENITO

Summary

Experienced with creating safe and supportive environments for youth. Utilizes conflict resolution and crisis intervention skills to promote positive outcomes. Knowledge of behavioral management techniques and emotional support strategies.

Youth care professional with strong background in supporting and mentoring adolescents. Skilled in conflict resolution, crisis intervention, and creating safe, nurturing environments. Focused on team collaboration and achieving positive outcomes. Reliable, adaptable, and empathetic with excellent communication and problem-solving abilities.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

16
16
years of professional experience

Work History

Youth Care Worker/Chaperone

Southwest Key Programs- Casa Padre
01.2018 - 03.2025
  • Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
  • Conducted regular safety checks and maintained facility cleanliness, ensuring a secure and hygienic environment for all program participants.
  • Improved communication skills among youths by encouraging group discussions and collaborative projects.
  • Enhanced youth development by implementing structured activities and educational support.
  • Completed clear and concise documentation of youth behavior and actions.
  • Delivered crisis intervention services when necessary, addressing urgent concerns promptly while maintaining safety for all involved parties.
  • Assisted with daily living skills training, supporting self-sufficiency among program participants.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Driver/Assistant

Harlingen Adult Day Care
03.2009 - 01.2018
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Increased customer satisfaction by providing exceptional administrative support and resolving issues efficiently.
  • Promoted mental health through engaging recreational activities that stimulated cognitive function while providing enjoyable experiences for patients.

Education

General Studies

Cornerstone Christian Correspondence School
Townsend, GA
04-2017

Skills

  • Youth supervision
  • Multicultural sensitivity
  • Behavior management
  • Mandated reporting
  • Records maintenance
  • Plan of action development
  • Warning signs identification
  • Skill assessment
  • Service planning
  • Structured decision making (SDM) tools knowledge

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Youth Care Worker/Chaperone

Southwest Key Programs- Casa Padre
01.2018 - 03.2025

Driver/Assistant

Harlingen Adult Day Care
03.2009 - 01.2018

General Studies

Cornerstone Christian Correspondence School

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