Marisela Juarez
Beaumont,CA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Skilled in handling returns and exchanges and answering customers inquiries. Comfortable working independently with little to no supervision.
Overview
21
21
years of professional experience
Work History
Front End Cashier
WALMART, Walmart
Beaumont , CA
02.2023 - 03.2023
- Handled cash, card, check, gift card and coupon transactions for customer purchases.
- Packed and bagged products according to customer preferences.
- Kept register terminal area and store clean and orderly.
- Processed sales, returns and exchanges using POS register system.
- Greeted customers promptly.
- Organized register supplies in front end and storage areas.
- Maintained work area and kept cash drawer organized.
- Processed customer payments quickly and returned exact change and receipts.
- Scanned items and checked pricing on cash register for accuracy.
- Checked personal identifications during alcohol and tobacco sales.
Retail Associate-Cashier
JCrew
10.2022 - 01.2023
- Greeted customers and provided excellent customer service.
- Operated cash register accurately and efficiently while processing payments from customers.
- Handled returns and exchanges according to company policy.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Stocked and cleaned shelves while maintaining neat and orderly store.
- Processed online orders and ensure timely shipping delivery of merchandise.
Warehouse Fulfillment Associate
Amazon PSP1
Beaumont , CA
09.2020 - 04.2021
- Inbound role required to unload trucks.
- Unpack merchandise boxes into totes.
- Pack and get customers orders ready for shipment.
- Maintain working area clean and organized.
- Maintain packing area Restocked and organized.
- Report damaged items to supervisor.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
Retail Sales Associate
Polo Ralph Lauren Factory Store
Cabazon , CA
07.2002 - 08.2008
- Helped customers by answering questions and locating merchandise.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Greeted customers to determine wants or needs.
- Bagged or packaged purchases and wrapped gifts.
- Initiated friendly conversation with customers to determine level of assistance required.
- Maintained records related to sales for store management.
Education
Some College (No Degree) - Applied Psychology
University of Mexicali
Mexico, MESome College (No Degree) - English
Mount San Jacinto College
Hemet, CASkills
- Customer Service
- Cash handling
- Payment Processing
- POS System Operation
- Cash Register Operation
- Shelf Stocking
- Shipment Procedures
- Returns and Exchanges
- Coupon Redemption
- Product Scanning
- Online orders fulfillment
- Drawer Balancing
- Customer Service Excellence
- Merchandise Packaging
- Honest and Dependable
- Bank Deposits
Timeline
Front End Cashier
WALMART, Walmart
02.2023 - 03.2023
Retail Associate-Cashier
JCrew
10.2022 - 01.2023
Warehouse Fulfillment Associate
Amazon PSP1
09.2020 - 04.2021
Retail Sales Associate
Polo Ralph Lauren Factory Store
07.2002 - 08.2008
Some College (No Degree) - Applied Psychology
University of Mexicali
Some College (No Degree) - English
Mount San Jacinto College