Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marisela Larsen

Waco,TX

Summary

Hardworking employee enthusiastic about learning field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong maintenance, quality control, administrative, relationship-building and problem-solving abilities.

Overview

7
7
years of professional experience

Work History

Sanis Services Representative - Skipper

Cintas
Puyallup, WA
02.2016 - 04.2020
  • Provided excellent route service through pick-up, cleaning, maintenance, and delivery of uniform and facility service products to business customers; filling in for absent Route Service Representatives; and increasing catalog sales through adding on products from Cintas catalog line.
  • Maintained, performed preventative maintenance and repaired Kaivac cleaning machines.
  • Performed daily, weekly, and monthly fleet truck safety inspections and minor repairs.
  • Trained new personnel regarding operational standards, company policies, client services, and environmental and safety standards.
  • Audited employee work quality and safety adherence.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Recommended products to customers, thoroughly explaining details.
  • Responded proactively and positively to rapid change.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.

Fulfillment Specialist

Recreational Equipment Inc.
Sumner, WA
09.2013 - 02.2016
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Checked inventory and selected products from specific locations based upon availability.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Unloaded deliveries from trucks in prompt fashion.
  • Entered package information into company's computer system.
  • Kept work areas neat, clean and free from debris
  • Followed orders precisely for correct items, sizes and quantities.
  • Moved merchandise using pallet jacks and hand trucks.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.

Education

High School Diploma -

Vista High School
Vista, CA
06.1988

Skills

  • Leadership
  • Self-motivated professional
  • Collaboration
  • Flexible & Adaptable
  • Customer Service
  • Conflict resolution
  • Good listening skills
  • Team building
  • Adaptability
  • Multitasking abilities
  • Computer proficiency

Languages

Spanish
Native or Bilingual

Timeline

Sanis Services Representative - Skipper

Cintas
02.2016 - 04.2020

Fulfillment Specialist

Recreational Equipment Inc.
09.2013 - 02.2016

High School Diploma -

Vista High School

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Marisela Larsen