Marisela Leon
Columbia,SC
Summary
I have worked at San Jose Mexican restaurant almost all my life. Family owned restaurant I Have learned and excelled in customer service skills. I started off bussing during high school whenever I could. Then I upgraded to waitress and I did that for more than 5+ years. I enjoyed speaking to customers and showing patience and empathy to them. When I turned 21 I began bartending as well which gets fast paced but I am able to manage. Now finally I have been assigned cashier and I enjoy it as well because I get to greet customers more. Im a very sociable person and I cherish that quality.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Cashier
San Jose Mexican Restuarante
08.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Bartender
San Jose Mexican Restaurante
11.2019 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Waitress
San Jose Mexican Restaurante
07.2017 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Busser
San Jose Mexican Restuarant
01.2014 - Current
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Education
High School Diploma -
Spring Valley High School
120 Sparkleberry Ln Columbia, SC 29229 United Stat06-2017
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Languages
Spanish
Professional Working
Certification
USLI
- Alcohol Seller/Server License – State Liquor Control Board [varies by state].
Timeline
Cashier
San Jose Mexican Restuarante
08.2022 - Current
Bartender
San Jose Mexican Restaurante
11.2019 - Current
Waitress
San Jose Mexican Restaurante
07.2017 - Current
Busser
San Jose Mexican Restuarant
01.2014 - Current
USLI
- Alcohol Seller/Server License – State Liquor Control Board [varies by state].
High School Diploma -
Spring Valley High School
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