MARISELA LONG

Completed intake process with possible victims of Domestic Violence/Sexual Assault.

• Contributed to the development of policies and procedures within the organization to ensure best practices were being followed consistently.
• Maintained up-to-date knowledge on relevant state statutes as well as local resources available to better serve clients effectively.
• Empathetically communicated with victims to facilitate collection of evidence and employ treatments.
• Exercised quick judgment in chaotic environments to keep patients safe.
• Collaborated with law enforcement agencies, medical professionals, and other community partners to ensure comprehensive care for all survivors.
• Managed cases simultaneously, methodically working through each.
• Identified potential sources of funding through grant research efforts while assisting in proposal writing tasks.
• Provided emotional support to secondary victims of sexual assault, aiding in their understanding of the trauma and healing process.
• Provided tailored referrals for counseling services, facilitating healing processes for numerous survivors.
• Collaborated with law enforcement and district attorneys, to improve services for sexual assault victims.
• Developed comprehensive safety plans with survivors, resulting in increased feelings of security and empowerment.
• Supported survivors throughout court proceedings, easing anxiety related to navigating the legal system.
• Facilitated support groups for sexual assault survivors, creating a safe space that promoted shared experiences of healing and growth.
• Improved survivor support by providing crisis intervention and emotional assistance during medical exams and law enforcement interviews.
• Bridged communication gaps between non-English speaking survivors and service providers through proficient interpretation skills.
• Clearly communicated to colleagues and patients processing and treatment progress.
• Managed confidential case files meticulously, ensuring accurate documentation and compliance with grant requirements.
• Created educational materials on consent laws, bystander intervention techniques, and self-defense strategies for distribution at community events or workshops.
• Collaborated with multidisciplinary teams to provide holistic services for sexual assault survivors.
• Executed and enforced established medical procedures to maintain orderly environment.
• Maintained open and neutral position to expedite communication with victims.
• Established trusting relationships with diverse clientele, fostering open dialogue regarding sensitive issues related to sexual assault.
• Leaned on psychological and emotional understanding of victims to create safe and comfortable environment for patients.
• Conducted intake interviews for new clients, assessing needs and determining appropriate resources to aid recovery.
• Cooperated with coworkers and Rape Response staff to process and treat incoming patients.
• Assisted in obtaining protective orders for survivors, ensuring their safety and wellbeing.
• Enhanced community awareness through presentations on sexual violence prevention, promoting a safer environment for all residents.
• Offered guidance on legal rights and options to empower survivors in making informed decisions about reporting and pursuing justice.
• Accompanied clients to court to clarify processes and procedures.
• Supported victims, family members and witnesses through law enforcement, healthcare and social services.
• Developed safety plans to meet victims' assessment of need.
• Collected statistical data and updated documentation to maintain client records.
• Provided comprehensive assessment, goal setting and service plans.
• Liaised with members of justice system on behalf of client.
• Attended interagency meetings and networked to create community partnerships.
• Constructed referral list of agencies and community resources for victims' to provide aftercare services.
• Established treatment plans with short- and long-term goals.
• Wrote reports on clients and maintained required paperwork.
• Assisted clients with gaining insights, establishing clear goals and planning strategies to reach personal targets.
• Implemented variety of evidence-based counseling methods to achieve therapy goals.
• Compiled detailed client histories using intake forms, interviews and assessments to build complete picture for determining optimal therapeutic approaches.
• Referred clients to other specialists, institutions or support services as necessary.
• Offered perspective on effectiveness of treatments concerning conditions such as depression and anxiety.
• Offered specific advice to help clients work through educational or occupational issues.

• Maintained organized filing systems for easy retrieval of case files and supporting documentation.
• Provided assistance to attorneys and court personnel in courtroom
• Maintained court dockets and updated disposition of cases after court hearings and trials.
• Increased court efficiency by processing legal documents and maintaining accurate case records.
• Managed confidential information securely, upholding the integrity of the court system.
• Supported courtroom operations during trials, ensuring all parties had necessary materials and equipment for smooth proceedings.
• Answered telephone calls, took messages and transferred calls to appropriate colleagues.
• Prepared court documents for filing in alignment with established protocols to support compliance.
• Assisted court in scheduling hearings, meetings and other events to support seamless operations.
• Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
• Prepared court orders and judgments for signature.
• Reviewed court documents to process subpoenas, motions and pleadings.
• Processed financial transactions for fines, fees, and other court-related costs accurately and efficiently.
• Strengthened public trust by providing exceptional customer service to individuals seeking assistance or information about their cases.
• Assisted judges in streamlining court proceedings through diligent research and preparation of case materials.
• Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
• Drafted professional court correspondence to facilitate legal proceedings.
• Maintained and updated electronic databases to accurately and securely store court documents.
• Examined legal documents submitted to courts for adherence to laws and court procedures.
• Coordinated courtroom proceedings and enforced adherence to proper procedures.
• Promoted transparency within judicial system by accurately entering case details into electronic databases.
• Collected court fees and fines and recorded amounts collected in Kellpro.
• Expedited document authentication processes with thorough verification of signatures, seals, and stamps on legal papers.
• Ensured timely resolution of cases with accurate scheduling and coordination of hearings, trials, and conferences.
• Performed routine data entry or document management.
• Responded to requests for information from public, other municipalities or state and federal legislative offices.
• Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
• Recorded and edited minutes of meetings and distributed to appropriate officials or staff members.
• Informed customers by mail or telephone of additional steps needed to obtain licenses.

• Negotiated agreements with partner organizations to secure funding or in-kind support for various projects and programs.
• Strengthened internal team dynamics through regular professional development opportunities, fostering a supportive work environment.
• Enhanced resource accessibility for community members through regular updates and maintenance of online databases.
• Developed partnerships with local organizations, resulting in increased collaboration and resource sharing.
• Provided comprehensive case management services to individuals seeking assistance with accessing resources or navigating complex systems.
• Improved community engagement by organizing and promoting local events and programs.
• Implemented ongoing evaluation of resources and programs to maintain relevance, quality, and effectiveness.
• Established referral networks with external agencies to ensure seamless service provision for clients in need.
• Optimized program delivery with thorough tracking, analysis, and reporting on key performance indicators.
• Increased program participation rates through targeted outreach initiatives and marketing strategies.
• Participated in community events to promote services and engage with public.
• Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
• Monitored program performance and outcomes for successful delivery of services.
• Partnered with local organizations to expand access to social and community services.
• Collaborated with community members to develop and implement service initiatives.
• Assessed community needs and identified resources for social and community service programs.
• Researched best practices and developed strategies to improve program outcomes.
• Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.

• Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
• Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
• Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
• Assisted counsel in preparing answers, providing documentation, and information for discovery request.
• Edited and proofread legal documents to verify accuracy.
• Liaised with other paralegals and legal staff to complete common tasks on schedule.
• Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
• Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
• Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
• Prepared legal briefs, motions, and pleadings.
• Boosted office productivity by maintaining an accurate calendar of appointments, deadlines, and court appearances.
• Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
• Improved document organization by implementing a comprehensive file management system for easy access to essential case materials.
• Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
• Ensured compliance with court rules and procedures by accurately preparing and submitting legal filings within established timeframes.
• Facilitated timely and accurate billing by recording billable hours, expenses, and other relevant information in the firm''s billing system.
• Assisted in preparation of settlement proposals and agreements to help attorneys negotiate settlement in best interest of client.
• Conferred with clients and other involved parties to gather and track case information.
• Conducted detailed client intakes and entered information into company database.
• Assisted attorneys with trial preparation through thorough research and analysis of relevant laws and regulations.
• Summarized depositions, legal documents and other material to provide attorney with relevant material for cases.
• Managed complex cases efficiently using specialized software programs designed for paralegal work to track information related to multiple parties over long periods of time.
• Promoted a positive work environment by providing training and guidance to junior paralegals or interns as needed.
• Contributed to successful case outcomes through diligent fact investigation and witness interviews.
• Expedited document review process by conducting initial reviews of key documents for relevance and privilege status.
• Facilitated efficient case resolution by attending depositions, hearings, mediations, and trials as necessary to assist attorneys in the presentation of evidence or arguments.
• Maintained up-to-date knowledge of changes in laws or regulations relevant to practice areas through continuous professional development opportunities such as seminars or webinars.
• Communicated pertinent information to clients via phone, email, and mail.
• Contacted clients to schedule appointments and discuss progress of cases.
• Revised and finalized letters, briefs, and memos.
• Interviewed clients to obtain information relevant to cases.
• Collaborated with attorneys to develop strategies for each case.
• Produced legal documents such as briefs, pleadings and appeals.
• Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
• Researched statutes, decisions, legal articles, and codes.
• Attended court hearings and depositions to take notes and document proceedings.
• Assisted attorneys with reviewing and organizing witness reports.
• Contacted witnesses to testify under oath at court hearings.
• Conducted background investigations on defendant.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
• Scheduled office meetings and client appointments for staff teams.
• Created and maintained databases to track and record customer data.
• Executed record filing system to improve document organization and management.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
• Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
• Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
• Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
• Sorted and distributed office mail and recorded incoming shipments for corporate records.
• Assisted development and implementation of new administrative procedures.
• Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
• Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
• Developed strategies to streamline and improve office procedures.
• Drafted correspondence and other documents for CEO and department heads in company's voice.
• Managed filing system, entered data and completed other clerical tasks.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Assisted coworkers and staff members with special tasks on daily basis.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
• Volunteered to help with special projects of varying degrees of complexity.
• Established administrative work procedures to track staff's daily tasks.
• Liaised between clients and vendors and maintained effective lines of communication.
• Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.

• Advocate for the rights and welfare of children in legal, social, and educational settings, provide guidance and support to children who have experienced abuse, neglect, or other traumas
• Collaborate with other professionals, including social workers, attorneys, and medical personnel, to ensure children receive comprehensive care
• Conduct assessments of children's well-being and make recommendations for interventions or services to support their needs.
• Ensured child safety by closely monitoring high-risk cases and collaborating with law enforcement agencies when necessary.
• Improved communication between parents and school staff by facilitating regular meetings and providing updates on children''s progress.
• Provided emotional support to children facing difficult situations, helping them develop coping skills and resilience.
• Collaborated with multi-disciplinary teams to create holistic support plans for at-risk youth in need of intervention or assistance.
• Supported families in crisis by connecting them with appropriate resources and services within the community.
• Enhanced child welfare by conducting thorough assessments of their home environment and identifying areas for improvement.
• Monitored academic progress of clients through consistent communication with educators while advocating for necessary accommodations and modifications in the classroom.
• Facilitated workshops on topics such as parenting skills, stress management, conflict resolution techniques for parents seeking guidance or support in raising emotionally healthy children.
• Evaluated children's needs through regular meetings with parents, teachers, counselors, and other stakeholders to ensure that proper support was provided.
• Coordinated with social workers, therapists, and medical professionals to address any mental health or physical health concerns affecting a child''s wellbeing.
• Organized events to raise awareness about child advocacy issues among parents, educators, and community members.
• Advocated for children''s best interests during court proceedings, ensuring their voices were heard and considered in decision-making processes.
• Developed comprehensive case files that documented each child''s history, strengths, challenges, goals, and progress over time.
• Educated parents on their rights and responsibilities regarding their children''s education, empowering them to make informed decisions on behalf of their kids.
• Promoted a safe learning environment for all students by addressing instances of bullying or discrimination within schools promptly and effectively.
• Strengthened relationships between children, families, and schools through effective collaboration with teachers, counselors, and administrators.
• Contributed to policy development within the organization by advocating for changes that would better serve the best interests of the children under our care.
• Established trust with children by maintaining confidentiality and providing a safe space for them to express their thoughts and feelings openly.
• Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
• Documented data and completed accurate updates to case records.
• Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
• Maintained detailed case histories, metrics and reports to meet strict standards.
• Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
• Completed comprehensive assessments of families to identify needs and develop treatment plans.
• Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
• Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
• Facilitated family meetings to ensure communication and collaboration between family members.
• Developed and implemented strategies to reduce and prevent family conflict.
• Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
• Developed and implemented programs to support children's mental health and well-being.
• Facilitated groups to address specific needs such as grief and loss, anger management and social skills.
• Lead individualized and group counseling sessions with children and families.
• Planned, promoted and managed parent workshops on assisting children in attaining academic success.
• Arranged medical and psychiatric tests to identify difficulties and indicate potential remedial approaches.
• Introduced students to concepts in algebra and reading to encourage recall of educational content.

• Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
• Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
• Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
• Assisted counsel in preparing answers, providing documentation, and information for discovery request.
• Edited and proofread legal documents to verify accuracy.
• Liaised with other paralegals and legal staff to complete common tasks on schedule.
• Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
• Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
• Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
• Boosted office productivity by maintaining an accurate calendar of appointments, deadlines, and court appearances.
• Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
• Improved document organization by implementing a comprehensive file management system for easy access to essential case materials.
• Conferred with clients and other involved parties to gather and track case information.
• Conducted detailed client intakes and entered information into company database.
• Assisted attorneys with trial preparation through thorough research and analysis of relevant laws and regulations.
• Summarized depositions, legal documents and other material to provide attorney with relevant material for cases.
• Promoted a positive work environment by providing training and guidance to junior paralegals or interns as needed.
• Facilitated efficient case resolution by attending depositions, hearings, mediations, and trials as necessary to assist attorneys in the presentation of evidence or arguments.
• Communicated pertinent information to clients via phone, email, and mail.
• Contacted clients to schedule appointments and discuss progress of cases.
• Revised and finalized letters, briefs, and memos.
• Interviewed clients to obtain information relevant to cases.
• Produced legal documents such as briefs, pleadings and appeals.
• Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
• Attended court hearings and depositions to take notes and document proceedings.
• Conducted background investigations on defendant.