MARISELA LOPEZ
La Porte,TX
Summary
Personable Medical Assistant bringing 6 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Reliable Medical Support professional with 6 years of experience in Medical Field environment. Expertly assist with office operations and physician support by gathering patient information, Patient Care and Smooth Flow, Cheerful during each patient interaction to improve satisfaction ratings and patient retention.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Wellmed at La Porte
08.2020 - 05.2024
- Packaged biological samples to ensure secure transport for analysis.
- Prepared patients for physician consultation by providing process explanations.
- Monitored and recorded essential health metrics for 100 patients every shift.
- Ensured comprehensive documentation of patient vital signs in an outpatient environment.
- Conducted patient interviews to gather medical history.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Coordinated patient HMO referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Increased efficiency in office by implementing digital filing system for patient records.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Medical Assistant/ Receptionist
Focus and Balance, LLC JZP
06.2018 - 04.2019
- Managed high volume of incoming calls through complex telephone network.
- Handled appointment confirmations efficiently.
- Handled office phone and emails to schedule appointments.
- Performed medical records management, including filing, organizing and scanning documents.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Receptionist/ Medical Assistant
Dr Bocanegra
05.2017 - 07.2017
- Showed compassionate care handling sensitive conversations related to terminal situations.
- Operated mobility equipment to move patients.
- Enhanced patient comfort maintaining optimal care environment.
- Executed tasks adhering to established healthcare guidelines.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
Medical Assistant - Medical Assistance
Southern Careers Institute
TX05.2018
High School Diploma -
San Antonio Leadership Academy
36 Street, MD01.2016
Skills
- Clinical Vitals
- Operational Guidance
- Nutritional Support
- Bathing Assistance
- Prioritization Skills
- Healthcare Compliance Knowledge
- Multi-Line Phone Operation
- Efficient Appointment Management
- Front Desk Check-In/Check-Out
- Medication Oversight
- Specimens collection and processing (UTI or (PH) Pregnancy Testing
- OB/GYN procedures
- Prioritizing stat orders
- Lab equipment calibration
- Vital signs and examinations
- Medical records confidentiality
- Catheter change and preparation
- Stocking supplies
- Communicating with patient families
- Doppler proficiency
- Restocking lab supplies
- Preparing specimens and samples
- EKG set up Monitoring and EKG administration
- Certified in CPR/AED
Language
English
Spanish
Timeline
Medical Assistant
Wellmed at La Porte
08.2020 - 05.2024
Medical Assistant/ Receptionist
Focus and Balance, LLC JZP
06.2018 - 04.2019
Receptionist/ Medical Assistant
Dr Bocanegra
05.2017 - 07.2017
Medical Assistant - Medical Assistance
Southern Careers Institute
High School Diploma -
San Antonio Leadership Academy
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