Work Preference
Summary
Work History
Skills
Additional Information
Professional Highlights
Timeline
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Marisela Lopez
Open To Work

Marisela Lopez

Administration & Operations
McKinney,USA

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

AdministratorAdministrative ManagerAdministrative CoordinatorAdministrative Office ManagerAdministrative Supervisor

Work Type

Full Time

Location Preference

HybridRemote
Location: McKinney, USA, US
Open to relocation: Yes

Salary Range

$72000/yr - $200000/yr

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPaid time offWork from home optionHealthcare benefitsTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work week

Summary

Operations & Administrative Leader with 22+ years of progressive experience in the home furnishing sector. A trusted decision-maker known for bridging high-level strategy with daily execution to drive company-wide initiatives. Expert in streamlining complex administrative processes and optimizing workflows to ensure organizational efficiency. A results-oriented mentor who leverages emotional intelligence to build accountable, high-performing teams while maintaining a steadfast commitment to integrity and exceptional customer service.

Work History

Chief Operating Officer

At Home in the Valley, Inc.
Van Nuys, CA
2015 - 2026
  • Provided strategic leadership and managed all aspects of store operations, serving as an authorized decision-maker and signer for the company.
  • Increased sales by over 30% by developing and sustaining meaningful business relationships through a focus on consistency, accountability, transparency, and dedication.
  • Functioned as the company's official buyer, attending the Las Vegas World Market Center twice annually to network with brand representatives, schedule appointments, and purchase new inventory for the showroom.
  • Oversaw Human Resources functions, including job postings, candidate interviews, personnel hiring, employment eligibility verification, employee file management, and timecard processing.
  • Managed Accounts Payable by processing invoices, confirming packing slips, requesting return credits, and ensuring timely payments.
  • Served as public-facing representative on Yelp, addressing comments and personally engaging with customers to resolve negative experiences.

General Manager

At Home in the Valley, Inc.
Van Nuys, CA
2007 - 2015
  • Supervised a sales team of 7-9 associates, assigning tasks, staffing projects, and tracking progress to ensure sales goals were met.
  • Spearheaded the creation and management of the company's new website, collaborating with a web developer to build and maintain product pages, and entered and updated the store's entire inventory with descriptions, sizes, and prices.
  • Entrusted with a company cell phone and served as a primary point of contact for vendor representatives and customers, ensuring seamless communication and providing specialized care for time-sensitive circumstances.

Assistant Manager

At Home in the Valley, Inc.
Van Nuys, CA
2005 - 2007
  • Managed a high-priority clientele of interior designers and TV SET DEC coordinators, verifying tax licenses, requesting checks with W-9 forms, and expediting critical orders.
  • Oversaw inventory management for $2M in products, converting wholesale pricing to retail pricing to enhance sales strategies.
  • Managed online ordering through B2B sites and coordinated with all major freight lines (FedEX, UPS, LTL) to expedite and track shipments. Specialized in filing claims, submitting thorough documentation for quick resolution.
  • Streamlined company forms and developed custom database management system to improve tracking of store operations.
  • Supported the start-up of a new location and was responsible for training new hires.

Sales Representative

At Home in the Valley, Inc.
Van Nuys, CA
2003 - 2005
  • Consulted with customers to create tailored design solutions that aligned with their vision for their spaces.
  • Memorized product characteristics and inventory levels to enhance customer service experience.
  • Served as key holder after one year, reflecting trust and commitment to workplace responsibilities.

Skills

  • Operations management
  • Human resources & task delegation
  • Financial oversight
  • Accounts payable
  • Claims management expertise
  • Tax license compliance
  • Client and vendor relations
  • Digital marketing & eCommerce
  • Website and content management
  • Sales strategy and client retention
  • Inventory control and procurement
  • Leadership and team management
  • Results-oriented leadership
  • Prioritized multi-tasking
  • Time management
  • Conflict resolution
  • Customer service
  • Interpersonal communication
  • Emotional intelligence
  • Mentoring and confidence building
  • Empathetic leadership
  • Quick and independent learner
  • Integrity and accountability
  • Highly organized & detail oriented

Additional Information

Typing: 80+ WPM

Microsoft Office - Word, Excel, Publisher, Outlook, 

Word Press, B2B Portals, Clover POS & Web Dashboard, B of A Merchant Services & Business Track, Canva, Affinity Designer, Photoshop Elements

Professional Highlights

  • 22+ years of progressive experience in home furnishing retail and operations
  • Managed and mentored a team of 7-9 sales associates
  • Solely responsible for managing $2M in inventory
  • Attended Las Vegas World Market as lead buyer
  • Handled Accounts Payable and streamlined vendor payments
  • Maintained confidential HR files
  • Co-led the launch of the company's website
  • Grew company sales by over 30%

Timeline

Chief Operating Officer

At Home in the Valley, Inc.
2015 - 2026

General Manager

At Home in the Valley, Inc.
2007 - 2015

Assistant Manager

At Home in the Valley, Inc.
2005 - 2007

Sales Representative

At Home in the Valley, Inc.
2003 - 2005

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Marisela LopezAdministration & Operations