Marisela Luna

• Transported individuals to events and activities, medical appointments, and shopping trips.
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
• Monitored progress and documented patient health status changes to keep care team updated.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
• Entertained, conversed, and read aloud to keep patients mentally alert.

Developed and implemented individualized care plans to cater to client needs and better assist.

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
• Provided safe mobility support to help patients move around personal and public spaces.
• Maintained entire family's schedule and organized events.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
• Changed dressings, bandages, and binders to maintain proper healing and sanitary measures
• Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
• Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
• Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.

• Identified and resolved discrepancies and errors in customer accounts.
• Processed customer orders and accurately handled payment transactions.
• Developed and managed relationships with customers to increase customer loyalty.
• Performed cash, card and check transactions to complete customer purchases.
• Checked personal identifications during alcohol and tobacco sales.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
• Counted money in drawers at beginning and end of each shift.

• Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
• Identified and resolved discrepancies and errors in customer accounts.
• Utilized various software applications to process customer orders.
• Processed customer orders and accurately handled payment transactions.
• Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
• Conducted inventory counts by adding each item in stock and documenting in computer system.
• Checked personal identifications during alcohol and tobacco sales.
• Operated cash register to record transactions accurately and efficiently.