Marisela Martinez
Vineland,NJ
Summary
Friendly Skincare Consultant with deep knowledge of skin conditions and effective treatments. Excellent sales, customer service and communication skills to build relationships and maintain loyal business. Organized and detail-oriented to manage efficient and effective store operations. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Skin Care Specialist
Rizzieri Aveda School
Jersey City, NJ
05.2023 - 10.2023
- Demonstrated proficiency in providing skin care treatments, such as facials, chemical peels and microdermabrasion.
- Educated clients on proper skin care techniques and product selection.
- Maintained detailed records of all client treatments and products purchased.
- Performed deep cleansing procedures to remove impurities from the skin.
- Provided advice and guidance on lifestyle changes to improve overall skin health.
- Conducted thorough consultations with clients to determine their needs and preferences.
- Applied appropriate masks, serums, creams, toners, exfoliants and moisturizers to achieve desired results.
- Performed extractions of blackheads and other blemishes from facial areas.
- Analyzed skin types using various diagnostic tools to recommend suitable treatments for each client's individual needs.
Front Desk Receptionist
TEOCO
Vineland, NJ
03.2021 - 09.2022
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Greeted visitors to provide information and direct to appropriate personnel.
Line Leader
AGRO Merchants Group
Vineland, NJ
03.2016 - 09.2019
- Completed projects and work assignments on time in a deadline-driven environment.
- Estimated costs and set quality standards.
- Organized work to meet demanding production goals with 85% success rate.
- Kept work areas clean and neat.
- Maintained quality assurance and customer satisfaction objectives.
- Planned, scheduled and delegated daily work.
- Responsible for achieving production requirements.
- Oversaw the production line to ensure efficiency and quality.
- Monitored production lines to ensure accuracy of product quality, quantity, and timing.
- Managed daily staff rotations and ensured workers were in their assigned positions.
Home Care Aide
BAYADA Home Health Care
Millville, NJ
04.2018 - 07.2018
- Developed rapport with patients to create safe and trusting environment for care.
- Worked to improve and enhance patient lives through effective and compassionate care.
- Evaluated patient care needs, prioritized treatment, and maintained patient flow.
- Examined patients and dispensed contraceptives and other medications as needed.
- Completed all daily living tasks to enhance the quality of life of elderly patients.
- Engaged patients with games, crafts, cooking, music, reading and other activities.
- Assisted patients with bathing, dressing, hygiene and grooming.
- Transported individuals to medical appointments and other errands.
- Maintained clean, safe and well-organized patient environment.
Education
New Jersey Licensed Esthetician -
Rizzieri Aveda School For Beauty And Wellness
Voorhees, NJ10.2023
GED -
Cumberland County College
Vineland, NJ01.2020
Skills
- Exfoliation Treatments
- Chemical Peels
- Equipment Sterilization
- Client Consultations
- LED Light Therapy
- Moisturizing Treatments
- Eyebrow Shaping
- Eyelash and Eyebrow Tinting
- Hair Removal
- HydraFacials
- Facial Massage
- Facial Masks
- Microdermabrasion Treatments
- Customer Service
- Relationship Building
- Preoperative Skincare
- Dermaplaning
Certification
- Home Health Aid Certified (HHA)
- Certification, SbeautyBar.LLC - 2022
Timeline
Skin Care Specialist
Rizzieri Aveda School
05.2023 - 10.2023
Front Desk Receptionist
TEOCO
03.2021 - 09.2022
Home Care Aide
BAYADA Home Health Care
04.2018 - 07.2018
Line Leader
AGRO Merchants Group
03.2016 - 09.2019
New Jersey Licensed Esthetician -
Rizzieri Aveda School For Beauty And Wellness
GED -
Cumberland County College
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