Marisela Ochoa
Ontario,CA
Summary
Diligent and punctual individual versed in managing multiple tasks with frequently changing priorities. Independent worker possessing strong time management and multitasking abilities. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
28
28
years of professional experience
Work History
Product Manager
Minka Lighting
Corona, CA
04.2021 - Current
- Developed product roadmaps to help guide the development of new products.
- Created prototypes and visual mockups by liaising and collaborating with designers.
- Participated in design reviews to ensure standards are being met throughout the product development cycle.
- Communicated progress updates with senior leadership.
- Negotiated with vendors to obtain most cost-effective pricing for product distribution.
- Helped coordinate testing to verify quality and usability of new product features.
- Provided technical guidance during troubleshooting efforts when needed.
Quality Assurance Coordinator
Minka Lighting
Corona
10.1996 - 04.2021
- Performed comprehensive reviews of product specifications and quality assurance procedures.
- Conducted internal audits and inspections to evaluate the effectiveness of Quality Assurance processes.
- Provided technical support to production staff on matters related to Quality Assurance.
- Investigated customer complaints regarding product quality issues, identified root causes, and developed corrective actions.
- Ensured that all products meet established company quality standards prior to release.
- Created detailed reports on Quality Assurance activities for management review.
- Analyzed test results from laboratory experiments and field trials in order to determine acceptable levels of product performance.
- Kept records of quality reports and statistical reviews.
- Troubleshot product issues and fixed problems.
- Analyzed quality control test results and provided feedback and interpretation to production management or staff.
- Supervised and guided inspectors, technicians and other staff.
- Maintained accurate records of all Quality Control tests performed throughout the manufacturing process.
- Trained personnel on proper use of equipment and techniques used in Quality Assurance activities.
- Documented non-conformance issues, identified corrective action plans, tracked progress, and reported final resolution status for each issue.
- Collaborated with other team members to perform internal QA audits.
- Trained and led staff on proper QA standards.
- Tested products to check each for defects and flaws to identify and correct quality issues.
- Made sure each product met industry regulations and standards.
Education
High School Diploma -
Corona Senior High
Corona, CA06-1989
Skills
- Attention to Detail
- Troubleshooting and QA
- Prioritization and Execution
- Shipping New Products
- Computer Proficiency
- Follow-up skills
- Complaint Handling
- Problem-solving abilities
- Customer Relations
- Multi-Task Management
- Progress Monitoring
Timeline
Product Manager
Minka Lighting
04.2021 - Current
Quality Assurance Coordinator
Minka Lighting
10.1996 - 04.2021
High School Diploma -
Corona Senior High
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