Marisela Pacheco
Brackettville,TX
Summary
Dynamic and dedicated professional with extensive experience in customer service at Lowe's Market. Proven ability to handle cash transactions accurately while demonstrating reliability and professionalism. Bilingual in Spanish and English, I excel in fostering positive customer relationships and adapting to fast-paced environments, ensuring exceptional service and satisfaction.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Cashier
Lowe's Market
06.2025 - Current
- Operated cash register efficiently to process customer transactions accurately.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Handled cash, credit, and debit transactions while adhering to company policies.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Adapted quickly to changes in store promotions and pricing updates for accurate communication with customers.
- Greeted customers entering store and responded promptly to customer needs.
Provider
En Su Casa Caregivers
10.2023 - 05.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Cared for my client, helped with her everyday needs.
- Cooked and cleaned for my client, helped her with buying her groceries, personal hygiene needs and reminded her of medications and doctor appointments.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
UT Clerk
City of Brackettville
08.2010 - 12.2013
- Processed city permits and licenses accurately and efficiently.
- Maintained organized filing systems to ensure easy access to records.
- Assisted in managing schedules for city events and meetings.
- Responded to public inquiries, providing accurate information and support.
- Collaborated with team members to streamline administrative workflows.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Utilized office management software to record and track customer information.
- Billed customer's monthly, printed bills, and mailed them every month.
- Also did payroll for our employees.
Third Key
Dollar General Store
11.2007 - 07.2009
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Opened and Closed the Store.
- Did cashier, stocking and ran the store as needed.
Education
Certificate in Pharmacy Technician - Pharmacy Technician
Martinsburg College
Martinsburg, WV01-2023
High School Diploma -
Brackett High School
Brackettville, TX05-2007
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Reliability and punctuality
- Professionalism and courtesy
- Honest and dependable
- Fluent in speaking and writing in Spanish and English
Certification
Certificate of completed program for Pharmacy Technician
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Lowe's Market
06.2025 - Current
Provider
En Su Casa Caregivers
10.2023 - 05.2025
UT Clerk
City of Brackettville
08.2010 - 12.2013
Third Key
Dollar General Store
11.2007 - 07.2009
Certificate in Pharmacy Technician - Pharmacy Technician
Martinsburg College
High School Diploma -
Brackett High School