Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

MARISELA PULDO

Bentonville,AR

Summary

Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Seasoned Operations Manager and talented leader with [Number] years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dependable [Job Title] with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking. Personable [Job Title] with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping and [Type] writing. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

12
12
years of professional experience

Work History

Manager of Operations

RIO ALCE
Jun2017 - Current
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
  • Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
  • Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
  • Optimized inventory control procedures to minimize stockouts and excess inventory levels.
  • Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
  • Analyzed sales data to identify trends and areas for expansion, contributing to strategic planning and growth.
  • Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.
  • Increased profit by streamlining operations.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Reported issues to higher management with great detail.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Streamlined operational processes by implementing efficient workflow management strategies.
  • Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
  • Managed daily operations, ensuring smooth workflow and timely completion of tasks.
  • Managed vendor relationships to secure favorable terms and ensure consistent supply chain.
  • Raised property accuracy and accountability by creating new automated tracking method.

Office Assistant

FNA
02.2013 - 05.2016
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
  • Strengthened office organization by implementing new filing systems and digital record-keeping practices.
  • Supported executive staff with well-prepared reports, presentations, and meeting materials.
  • Ensured timely completion of projects by coordinating resources across multiple teams effectively.
  • Streamlined workflow and reduced manual errors by implementing new software tools and training staff on their use.
  • Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
  • Supported financial operations, processing invoices and payments, contributing to timely and accurate financial reporting.
  • Improved accuracy of meeting minutes, capturing detailed notes and distributing them promptly to relevant stakeholders.
  • Fostered positive work environment, coordinating team-building activities and maintaining clean and organized office space.
  • Ensured operational continuity, providing critical administrative support during staff absences and peak workload periods.
  • Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
  • Assisted in preparation of reports and presentations, which contributed to informed decision-making processes.
  • Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.
  • Enhanced staff communication, creating comprehensive internal directory with contact information and areas of expertise.

Education

GED -

Psja Early College High School
San Juan, TX
05.1994

Skills

  • Logistics Management
  • Decision-Making
  • Customer Service
  • Staff Management
  • Team Leadership
  • Operations Management
  • Strategic Planning
  • Goal Setting
  • Inventory Management
  • Operations Oversight
  • Schedule Management
  • Inventory Control
  • Employee Motivation
  • Process Improvements
  • Performance Evaluations
  • Staff Development
  • Customer Retention
  • Business Development
  • Cost Reduction
  • Problem-Solving
  • Planning and Implementation
  • Project planning and development
  • Management
  • Health and safety compliance
  • Maintenance Planning
  • Invoice Processing
  • Staff Training
  • Customer Relationship Management (CRM)
  • Cultural Awareness
  • Negotiation
  • Sales background

Languages

Spanish
Native or Bilingual

Timeline

Office Assistant

FNA
02.2013 - 05.2016

Manager of Operations

RIO ALCE
Jun2017 - Current

GED -

Psja Early College High School
MARISELA PULDO