Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marisela Ramos

Bell Gardens,CA

Summary

Reliable Shift Leader with 13 years in retail industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sfl position. Ready to help team achieve company goals.

Overview

13
13
years of professional experience

Work History

Shift Leader

Walgreens
09.2010 - 09.2023
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Enforced company policies and regulations with employees.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Completed cash and credit card transactions accurately using POS software.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Frequently inspected production area to verify proper equipment operation.
  • Generated reports detailing findings and recommendations.
  • Created and managed project plans, timelines and budgets.
  • Conducted regular reviews of operations and identified areas for improvement.

Education

No Degree - Computerized Office Assitant

Career Colleges of America - South Gate
Southgate, United States
07.2003

High School Diploma -

South Gate Senior High School
South Gate, CA
08.1997

Skills

  • Staff Training and Development
  • Creative Problem-Solving
  • Employee Attendance monitoring
  • Staff Supervision
  • Team Leadership
  • Sales and Upselling
  • Cash Handling
  • Policy Enforcement6
  • Drawer Assignments
  • Client Service
  • Staff Education and Training
  • Cash Handling

Languages

spanish

Timeline

Shift Leader

Walgreens
09.2010 - 09.2023

No Degree - Computerized Office Assitant

Career Colleges of America - South Gate

High School Diploma -

South Gate Senior High School
Marisela Ramos