Marisella Borunda

-Hospital Sedation

-Ortho Accounts

-Sarah (patient account)

- Insurance verification ( PPO/HMO)

-Confirmed and scheduled appointments via outlook

-Completed medical records requests.

-Support clinical and management staff by making copies, filing, faxing, and delivering memos.

-Greet, sign in and direct patients to their destination.

-Handle incoming and outgoing telephone calls.

-Answered high volume of incoming calls in a professional and courteous manner.

-Managed patient check in and check out.

- Recall Max

-Dentrix

-Insurance Verification

-Provided customer service , administrative support, and receptionist duties at a busy front desk.

-Opening and closing business.

-Verifying patient appointments.

-Managing files

-Inventory

-Answered and routed calls in a professional and timely manner

-Assisted with basic office tasks such as photocopying, filing and data entry.

-Assisted with word and excel documents.

-Maintained customer files