Marisha Harris
Redford,MI
Summary
Quality-oriented professional with 14.5+ years of experience and a proven knowledge of branch operations, consumer credit, and loan processing. Aiming to leverage my skills to successfully fill the Financial Advisor role at your company.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Branch Manager
Michigan First Credit Union
06.2021 - Current
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Maintained friendly and professional customer interactions.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
- Established and checked coding procedures, monitored reports and updated internal files.
Assistant Manager/Banker
Key Bank
08.2006 - 04.2021
- Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter
- Examine, evaluate, or process loan applications
- Plan, direct, or coordinate the activities of workers in branches, offices, or departments of establishments, such as branch banks, brokerage firms, risk and insurance departments, or credit departments
- Oversee the flow of cash or financial instruments.
Education
WAYNE COUNTY COMMUNITY COLLEGE
Detroit, MI01.2018
Skills
- Leadership
- Problem Solving
- Communication
- Teamwork
- Branch Operations Management
- Relationship building and management
- Employee Development
- Operational Reports
- Performance Reviews
- Coaching and Mentoring
- Staff Development
Certification
- MLO
- Notary
- Trainer
References
References available upon request
Timeline
Branch Manager
Michigan First Credit Union
06.2021 - Current
Assistant Manager/Banker
Key Bank
08.2006 - 04.2021
WAYNE COUNTY COMMUNITY COLLEGE
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