Marisha McClellan
Milwaukee,WI
Summary
Dedicated professional with extensive experience in patient care and emergency response. Proven ability to collaborate effectively within teams and enhance client service, ensuring a safe and supportive environment for residents. Committed to delivering compassionate care and promoting a sense of belonging.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Resident Assistant
Heritage Of Muskego
Muskego, Wisconsin
02.2026 - 03.2026
- Monitored resident safety and well-being during shifts, addressing concerns to ensure a secure environment.
- Supported residents with daily living activities and personal care needs to enhance their quality of life.
- Responded promptly to resident requests, delivering support to foster a comfortable living experience.
- Communicated effectively with team members and healthcare staff regarding resident needs.
Certified Nursing Assistant
Mission Creek of Waukesha
Waukesha, Wisconsin
07.2025 - 11.2025
- Assisted patients with daily living activities including bathing, grooming, and dressing to enhance comfort and dignity.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Monitored vital signs and reported changes to nursing staff.
- Answered call lights promptly and responded to patient needs accordingly.
- Delivered meals to patients in their rooms and provided feeding assistance to support nutritional needs.
- Ensured cleanliness and organization of resident rooms and common areas to promote a safe and pleasant environment.
- Supported team in implementing care plans for individual resident needs.
- Communicated effectively with residents, families, and healthcare team members.
- Participated in training sessions to improve caregiving skills and knowledge.
Army Reservist
United States Army Reserve
05.2019 - 05.2025
- Executed day-to-day duties with accuracy and efficiency to support operational goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Coordinated with diverse coworkers to achieve goals and resolve product and service issues.
- Partnered with team members to meet project objectives and adhere to deadlines.
Certified Nursing Assistant
Tranquility Home Health
Milwaukee, WI
07.2021 - 01.2025
- Supported residents in daily living activities and personal care to enhance comfort and dignity.
- Ensured cleanliness and organization of resident rooms and common areas to promote a safe and inviting environment.
- Delivered emotional support to residents through active listening and companionship, fostering a sense of belonging and trust.
- Responded quickly to emergency situations involving sudden illness or injury.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
Certified Nursing Assistant
Glendale Care & Rehab
Glendale, Wisconsin
11.2023 - 04.2024
- Assisted residents with daily living activities and personal care.
- Distributed drinking water and nourishment to residents, ensuring hydration and nutrition needs were met.
- Assisted residents in preparing for activities and social programs, fostering engagement and social interaction.
Asset Protection Customer Host
Walmart
Menomonee Falls, Wisconsin
08.2020 - 01.2021
- Monitored customer behavior to deter theft and enhance safety measures.
- Identified and reported suspicious behavior, including loitering, unauthorized returns, and attempted fraud, to mitigate risks.
- Conducted safety audits to ensure compliance with company policies, contributing to a safer environment.
- Provided support to law enforcement during investigations by gathering relevant information and evidence.
Cashier
Goodwill Store
Menomonee Falls, Wisconsin
10.2018 - 12.2018
- Processed cash, credit, and returns according to store policies to ensure accurate financial transactions.
- Processed customer transactions accurately using point-of-sale system.
- Maintained a clean and safe checkout area for customers.
- Trained new cashiers on register procedures and customer service standards to enhance team performance and customer satisfaction.
- Greeted customers and answered any questions they had about the store's products and services.
- Organized merchandise displays to improve customer engagement and drive sales.
Primary care volunteer
Medical College of WI
Wauwatosa, Wisconsin
06.2017 - 06.2017
- Assisted medical students during practical training sessions, enhancing their learning experience.
- Managed inventory of supplies for workshops and outreach activities, ensuring seamless operations.
- Completed tasks according to supervisor guidelines and deadlines.
Education
High School Diploma -
Wauwatosa West High School
Wauwatosa, WI06-2020
Skills
- Vital signs monitoring
- Care plan execution
- Emergency response
- Patient care
- Personal care support
- Team collaboration
- Customer engagement
- Client service
- Time management
- Critical analysis
- Telephone etiquette
- Active listening
Certification
- Certified Nursing Assistant
- Medication Administration
Timeline
Resident Assistant
Heritage Of Muskego
02.2026 - 03.2026
Certified Nursing Assistant
Mission Creek of Waukesha
07.2025 - 11.2025
Certified Nursing Assistant
Glendale Care & Rehab
11.2023 - 04.2024
Certified Nursing Assistant
Tranquility Home Health
07.2021 - 01.2025
Asset Protection Customer Host
Walmart
08.2020 - 01.2021
Army Reservist
United States Army Reserve
05.2019 - 05.2025
Cashier
Goodwill Store
10.2018 - 12.2018
Primary care volunteer
Medical College of WI
06.2017 - 06.2017
High School Diploma -
Wauwatosa West High School