Marishka Genao
New York,NY
Summary
Proven multitasker and customer service expert, honed skills at TGIF Fridays Restaurant and NYC Summer Youth Employment Program, excelling in complex problem-solving and guest relations. Demonstrated adaptability and strong work ethic, significantly enhancing team efficiency and guest satisfaction.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
TGIF Fridays Restaurant
11.2022 - 01.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Summer Youth Employee
NYC Summer Youth Employment Program
07.2022 - 08.2022
- Developed a strong work ethic through punctual attendance, consistent effort, and adherence to deadlines.
- Demonstrated adaptability by quickly adjusting to new tasks and responsibilities as needed throughout employment tenure.
- Enhanced teamwork skills by collaborating with peers on various projects.
- Strengthened problem-solving capabilities while troubleshooting issues that arose during daily tasks.
Education
High School Diploma -
City College Academy of Arts
New York, NY06.2025
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
- Complex Problem-Solving
- Scheduling
Timeline
Restaurant Hostess
TGIF Fridays Restaurant
11.2022 - 01.2024
Summer Youth Employee
NYC Summer Youth Employment Program
07.2022 - 08.2022
High School Diploma -
City College Academy of Arts
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