Mariska Baker
Valdosta,GA
Summary
Dynamic team member with a proven track record at The Home Depot Distribution Center, showcasing exceptional customer service and workplace safety skills. Excelled in fostering team success through effective collaboration, problem-solving, and a positive attitude. Demonstrated a strong capacity for heavy lifting and organizing workstations, significantly enhancing team efficiency and safety.
Overview
29
29
years of professional experience
Work History
Team Member
The Home Depot Distribution Center
10.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Warehouse Worker
Lowes Hardware
08.2015 - 02.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
- Supported customer satisfaction efforts through prompt resolution of delivery issues.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
- Optimized storage space, rearranging items to better utilize available square footage.
- Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.
- Streamlined inventory management, updating records to reflect real-time stock levels.
- Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
- Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
- Ensured compliance with health and safety regulations, conducting regular training sessions for new and existing staff.
- Fostered culture of continuous improvement, suggesting process enhancements that were subsequently implemented.
- Improved safety standards, conducted regular checks and maintenance of warehouse equipment.
- Enhanced physical inventory counts, participating in semi-annual audits to verify stock levels.
- Streamlined receiving process to minimize idle time, carefully inspecting and sorting incoming shipments.
- Enhanced order fulfillment accuracy, double-checking each order against its picking list.
Custodial Manager
Lowndes County Board Of Education
03.2006 - 03.2015
- Streamlined inventory management, ensuring adequate supplies for daily operations.
- Optimized work schedules for maximum efficiency and minimized disruptions to building occupants.
- Promoted safety and compliance with industry regulations by conducting frequent safety audits.
- Developed strong relationships with employees, fostering a positive work environment that promoted teamwork and collaboration.
- Reduced maintenance costs through regular inspections and proactive repairs.
- Managed the hiring process for new custodial staff members, ensuring proper qualifications were met before onboarding.
- Coordinated large-scale projects involving multiple departments to ensure timely completion without compromising quality standards or impacting normal operations negatively.
- Implemented sustainable practices, such as green cleaning solutions and energy-efficient equipment usage.
- Ensured compliance with local, state, and federal regulations related to waste disposal procedures.
- Increased customer satisfaction by addressing concerns promptly and professionally.
- Launched preventative maintenance programs, reducing downtime due to equipment failures or malfunctions.
- Maintained detailed records of all maintenance activities, facilitating accurate budgeting and forecasting efforts.
- Established performance benchmarks for custodial staff members, promoting accountability and continuous improvement in service delivery.
- Assisted in the development of annual budgets for custodial operations based on historical data analysis and anticipated project needs.
- Negotiated contracts with vendors, securing cost-effective services and products for the facility.
- Enhanced team productivity by providing comprehensive training to custodial staff members.
- Evaluated employee performance regularly to identify strengths, weaknesses, and opportunities for growth or improvement.
- Improved overall cleanliness and sanitation by implementing efficient custodial management processes.
- Contributed to long-term planning strategies aimed at enhancing facility aesthetics while maintaining high levels of functionality.
- Collaborated with other department managers to develop a cohesive facility maintenance plan.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Worked with front desk to respond promptly to all guest requests.
- Communicated repair needs to maintenance staff.
- Placed orders for housekeeping supplies and guest toiletries.
- Increased employee performance through effective supervision and training.
Process Associate
Dillards Warehouse
05.1998 - 03.2006
- Handled high volumes of incoming work requests professionally while maintaining excellent organization.
- Collaborated with team members for enhanced process efficiency and productivity.
- Managed multiple tasks simultaneously, ensuring timely completion of all assignments.
- Communicated effectively with colleagues and supervisors to resolve issues promptly and accurately.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Maintained high levels of data confidentiality through adherence to company policies and procedures.
- Increased processing speed by mastering software tools and utilizing keyboard shortcuts efficiently.
- Supported management in analyzing process performance data, identifying areas for improvement.
- Adhered to all deadlines, managing time effectively to complete tasks within designated timeframes.
- Monitored and reported on process performance to verify compliance with established standards.
- Provided exceptional customer service when interacting with clients or vendors during process execution tasks.
- Participated in regular team meetings, contributing valuable insights toward process enhancements.
- Independent problem solver who took initiative in researching solutions without needing excessive supervision.
- Developed strong working relationships with cross-functional teams for seamless collaboration on projects.
- Assisted in the development of training materials for new hires, improving onboarding experience and knowledge retention.
Shift Leader
Wendys Restaurant
05.1996 - 05.1998
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enforced company policies and regulations with employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
- Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.
- Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
- Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
Education
General Studies -
Valdosta High School
Valdosta, GA05.1998
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Collaboration and teamwork
- Clear communication
- Cleaning
- Workplace safety
- Heavy lifting
- Organizing work stations
- Goal setting and achievement
- Product knowledge
- Team building
- Equipment operation
- Staff education and training
- Materials staging
- Willingness to learn
- Shipping and receiving
Timeline
Team Member
The Home Depot Distribution Center
10.2024 - Current
Warehouse Worker
Lowes Hardware
08.2015 - 02.2024
Custodial Manager
Lowndes County Board Of Education
03.2006 - 03.2015
Process Associate
Dillards Warehouse
05.1998 - 03.2006
Shift Leader
Wendys Restaurant
05.1996 - 05.1998
General Studies -
Valdosta High School
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