Mariska Jones
Walker,LA
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
DreamCatchers LLC
10.2023 - Current
- Worked as part of collaborative team to address changing needs of children and families.
- Used Software to document patient information, progress notes, and treatment plans.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Learned specialized behavior approaches to implement behavioral strategies.
Activities Coordinator
DreamCatchers LLC
10.2023 - Current
- Coordinated, planned, developed and implemented activities designed to enrich lives of assisted living residents.
- Sought and obtained community opportunities for cultural and recreational participation and safely transported residents to and from locations.
- Encouraged, supported and assisted residents with activities and documented activity attendance and degree of involvement.
- Maintained and ordered supplies for activities.
PCA Personal Care Assistant
Baton Rouge Rehab Hospital
05.2023 - Current
Student Worker
Baton Rouge Community College
08.2022 - 03.2023
- Took and followed detailed directions from others
- Worked in team environment to maintain high levels of productivity
- Answered phone calls and routed callers to appropriate personnel
- Maintained excellent customer service and positive attitude towards guest, customers and fellow teammates
- Greeted incoming office visitors, answered questions and directed individuals to office locations
- Completed clerical tasks such as filing, copying and distributing mail
- Helped with administrative support by managing incoming calls, coordinating files and sorting mail
- Kept reception area clean and neat to give visitors positive first impression
- Answered central telephone system and directed calls accordingly
- Managed multiple tasks and met time-sensitive deadlines
- Answered 20 phone calls and routed callers to appropriate personnel daily.
Host
Texas Roadhouse
06.2022 - 08.2022
- Booked and confirmed reservations
- Seated guests
- Accommodated and managed large parties
- Provided excellent customer service
- Assisted with bussing and arranging tables.
Server
Rotolo's Pizzeria
02.2022 - 05.2022
- Cultivated warm relationships with regular customers
- Worked with POS system to place orders, manage bills and handle complimentary items
- Explained menu items and suggested appropriate options for food allergy concerns
- Bussed and reset tables to keep dining room and work areas clean
- Arranged and prepared tables for 10 customers to offer memorable experiences to guests and foster repeat business every weekend
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Kept register accurate through correct billing, payment processing and cash management practices
- Used slow periods to restock supplies, ice, trays and delivery bags
- Checked identification for minimum age for sale of alcoholic beverages.
Education
High School Diploma - undefined
Walker High School
LA, Walker06.2020
Skills
- Inbound and Outbound Calling Customer service
- Customer assistance Recordkeeping and Confidentiality
- Money handling Data Entry
- Self-motivated professional Teamwork and Collaboration
- Order Entry
Certification
BLS Certification
Assessments
- Scheduling, Proficient, 04/01/23
- Medical terminology, Proficient, 10/01/21
- Customer focus & orientation, Proficient, 06/01/22
- Bookkeeping, Proficient, 04/01/23
- Medical receptionist skills, Proficient, 06/01/22
- Customer service, Proficient, 05/01/21
- Administrative assistant/receptionist, Proficient, 03/01/22
- Work style: Reliability, Proficient, 10/01/21
- Nursing assistant skills, Completed, 06/01/22
- Retail customer service, Proficient, 11/01/22
- Home health aide skills, Proficient, 12/01/22
- Attention to detail, Proficient, 03/01/22
- Personal trainer fit, Proficient, 06/01/22
Timeline
Registered Behavior Technician
DreamCatchers LLC
10.2023 - Current
Activities Coordinator
DreamCatchers LLC
10.2023 - Current
PCA Personal Care Assistant
Baton Rouge Rehab Hospital
05.2023 - Current
Student Worker
Baton Rouge Community College
08.2022 - 03.2023
Host
Texas Roadhouse
06.2022 - 08.2022
Server
Rotolo's Pizzeria
02.2022 - 05.2022
High School Diploma - undefined
Walker High School
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