Marisleysis Fraguada
Rochester
Summary
Professional administrative support specialist prepared for role requiring meticulous organization and effective communication. Proven ability to manage schedules, correspondence, and records while maintaining high standards. Focused on team collaboration and achieving results with reliability and adaptability.
Overview
6
6
years of professional experience
Work History
Secretary
Rochester Regional Health System
1415 Portland Ave Suite 245
03.2022 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
Area Sales Manager
Boost Mobile
Rochester, NY
01.2019 - Current
- Planned and developed strategies to increase sales and territory.
- Monitored sales team performance and provided effective training to help each reach targets.
- Monitored customer complaint trends to drive satisfaction improvements and adjusted operational strategies to reduce issues.
- Oversaw inventory purchases and sales contracts to keep records current and compliant.
- Consistently exceeded sales targets through effective marketing and negotiation strategies.
- Examined staff work to maintain conformance with company regulations.
Secretary
URMC
779-903 Elmgrove Rd
04.2021 - 08.2022
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Janitor
Kimco Services
Rochester, NY
09.2019 - 06.2020
- Handled, used and stored hazardous chemical cleaners correctly to prevent injury or illness.
- Completed hourly custodial rounds, including floor sweeping and vacuuming, glass entryway cleaning and trash collection.
- Operated janitorial equipment properly and safely.
- Handled custodial needs inside and outside of buildings, including collecting and cleaning up spills.
- Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
- Cleaned dormitories, athletic buildings, lab and research areas, academic buildings and office areas.
- Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
- Wet mopped and spot mopped public corridors, washrooms and classrooms.
- Removed breakfast and lunch garbage after each meal period.
- Responded to requests promptly to clean and sanitize areas after accidents.
Education
High School Diploma -
Integrated Arts And Technology High School
Rochester, NYSkills
- Verbal and written communication
- Customer service
- Office administration
- Organization
- Appointment scheduling
- File management
- Calendar management
- HIPAA guideline compliance
- Keyboarding skills
- Bilingual
Education and Training
other
Languages
Spanish
Full Professional
Timeline
Secretary
Rochester Regional Health System
03.2022 - Current
Secretary
URMC
04.2021 - 08.2022
Janitor
Kimco Services
09.2019 - 06.2020
Area Sales Manager
Boost Mobile
01.2019 - Current
High School Diploma -
Integrated Arts And Technology High School