MARISOL ABAD-ARRIAGA
Tracy,CA
Summary
Dynamic professional excelling in fulfillment operations and staff management. Proven track record in conflict resolution and maintaining service excellence. Thrives in fast-paced environments, ensuring accuracy and efficiency while fostering a collaborative team atmosphere. Multilingual communicator dedicated to enhancing customer satisfaction.
Overview
7
7
years of professional experience
Work History
Shipper/Picker
Costco Depot
Tracy, USA
07.2022 - Current
- Loaded and unloaded merchandise from delivery trucks efficiently.
- Coordinated with team members for timely shipment preparation and dispatch.
- Maintained records of all outgoing shipments in tracking systems.
- Transported items safely from storage locations to designated areas using forklift equipment or pallet jacks when necessary.
- Recorded facility's merchandise shipments and receipts digitally.
Seasonal Supervisor
Costco Depot
Tracy, USA
10.2022 - 02.2023
- Resolved employee errors through efficient use of AS 400 system.
- Supervised daily operations in a fast-paced warehouse environment.
- Trained new employees on safety protocols and operational procedures.
- Coordinated team schedules to ensure efficient workflow and coverage.
- Resolved employee conflicts and maintained a positive work atmosphere.
- Collaborated with diverse teams to meet objectives.
Cashier/Cook
Burgerim
Tracy, USA
12.2018 - 01.2022
- Enhanced presentation of dishes and expedited delivery to customers, reducing wait times.
- Facilitated seamless workflow among team members during high-demand periods.
- Provided exceptional customer service by resolving inquiries and complaints promptly.
- Instructed cashiers on effective customer interaction techniques.
- Provided exceptional customer service through active listening and engagement skills.
- Learned roles of other departments to provide coverage and keep store operational.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Education
Associate of Science - Administration of Justice
San Joaquin Delta College
Stockton, CA07.2021
Associate of Arts - Spanish
San Joaquin Delta College
Stockton, CA05.2021
Associate of Arts - Interdisciplinary Studies
San Joaquin Delta College
Stockton, CA05.2021
Diploma -
Merrill F. West High School
Tracy, CA05.2019
Skills
- Data entry
- Strong focus on accuracy
- Service excellence
- Multilingual communication
- Conflict resolution
- Self-motivated and independent
- Verbal and written communication
- Fulfillment operations
- Staff management
- Crisis management
Languages
Spanish
Native/ Bilingual
Accomplishments
- San Joaquin Sheriffs Office Citizens Academy Certificate (April 2025)
References
References available upon request.
Timeline
Seasonal Supervisor
Costco Depot
10.2022 - 02.2023
Shipper/Picker
Costco Depot
07.2022 - Current
Cashier/Cook
Burgerim
12.2018 - 01.2022
Associate of Science - Administration of Justice
San Joaquin Delta College
Associate of Arts - Spanish
San Joaquin Delta College
Associate of Arts - Interdisciplinary Studies
San Joaquin Delta College
Diploma -
Merrill F. West High School
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