MARISOL AGRONT
New Port Richey,FL
Summary
Proven expertise in sanitation and customer service, honed at James A. Hailey Veterans Hospital and King Place Terre. Excelled in health and safety compliance, significantly enhancing cleanliness standards. Demonstrated exceptional problem-solving abilities, ensuring guest satisfaction and operational efficiency. Skilled in chemical handling and customer interactions, consistently meeting employer expectations.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Housekeeping Aide
James A. Hailey Veterans Hospital
Tampa, FL
11.2015 - Current
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
- Monitored safe usage of chemical cleaners to prevent inhalation, spillage and chemical burns.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Monitored common areas for cleanliness and safety.
- Complied with safety rules set forth by management during daily operations.
- Assisted guests with any special requests related to housekeeping services.
- Restocked room amenities when necessary such as tissues, paper cups.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Used cleaning chemicals following proper guidelines.
- Reported maintenance issues to the supervisor immediately.
Front Desk Assistant
King Place Terre
Tampa, FL
05.2009 - 09.2025
- Resolved customer complaints in a timely manner by providing assistance or referring them to the correct personnel.
- Answered phone inquiries in a professional manner and directed calls to the appropriate staff members.
- Kept records of room availability and guest accounts, manually or using computers.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Created and optimized employee schedules for shift coverage.
- Ensured that all security procedures were followed according to company policy.
- Arranged tours, taxis or restaurant reservations for customers.
- Contacted housekeeping or maintenance staff to report room or building issues.
- Input and confirmed reservations for guests.
- Transmitted and received messages using telephones or telephone switchboards.
- Maintained important files, running reports and delivering updates on occupancy and revenue.
- Operated equipment and machinery according to safety guidelines.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed day-to-day duties accurately and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
High School Diploma -
Belfast High School
Oiho,County02-2009
Skills
- Customer service-focused
- Sanitization procedures
- Health and safety compliance
- Cleaning techniques
- Bathroom cleaning
- Chemical handling
- Restocking supplies
- Customer service
- Waste disposal
Certification
- I have 4 years of experience working with patients as a Home Health Aide and Personal Care Aide. I also work at the V.A. The hospital has had a sitter for two years to help the patients with their needs, and I have worked as a caregiver for one year outside with a company, too. I have worked as a front desk receptionist for three and a half years
Languages
Spanish
Full Professional
References
References available upon request.
Timeline
Housekeeping Aide
James A. Hailey Veterans Hospital
11.2015 - Current
Front Desk Assistant
King Place Terre
05.2009 - 09.2025
High School Diploma -
Belfast High School
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