Marisol Aguilar
Los Angeles,CA
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Gould Chiropractic
Chatsworth, CA
10.2022 - 08.2024
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
- Updated customer information in databases regularly to ensure accuracy of records.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Scheduled appointments and maintained and updated appointment calendars.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
Education
Medical Biller And Coder
SOCHI
Los Angeles, CA10-2022
Associate of Arts - Social And Behavioral Sciences
East Los Angeles College
Monterey Park, CA06-2011
Skills
- Office Administration
- File Organization
- Customer Service
- Appointment confirmation
- File Management
- Office Organization
- Clerical Support
- Front Office Management
- Scheduling appointments
- Verbal and written communication
- Customer assistance and interaction
- Basic accounting
- Telephone Etiquette
- Appointment Scheduling
- Fluent in Spanish/English
Languages
Spanish
Professional
English
Professional
Timeline
Front Desk Receptionist
Gould Chiropractic
10.2022 - 08.2024
Medical Biller And Coder
SOCHI
Associate of Arts - Social And Behavioral Sciences
East Los Angeles College
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