Marisol Aguirre
San Antonio,TX
Summary
Experienced server with a strong background in customer service and time management. Bilingual with proven ability to adapt quickly to new challenges. Committed to leveraging skills in a new role to drive success and enhance team performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Fogo de Chao
San Antonio, Texas
07.2025 - 11.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Explained menu options, suggested pairings, and processed food and beverage orders.
- Presented diverse wine selections with comprehensive knowledge and proper serving techniques.
- Collaborated effectively with coworkers, facilitating strong communication throughout service.
- Prepared drinks following standard recipes to ensure quality and consistency.
- Bussed tables efficiently using one tray to enhance guest experience.
- Accommodated guest requests promptly to maintain satisfaction.
- Maintained organized workflow to support team efficiency.
Server
Tycoon Flats
San Antonio, Texas
03.2025 - 06.2025
- Provided outstanding service, creating meaningful connections with returning customers.
- Efficiently operated POS systems for order processing and payment calculations.
- Collaborated with kitchen personnel to ensure prompt meal delivery.
- Upheld cleanliness standards in dining area and service stations.
- Guided guests in menu choices while considering dietary restrictions.
- Conducted opening and closing responsibilities, such as dining area preparation and supply management.
- Readied dining space for new patrons by cleaning tables and seating.
- Partnered with staff across the restaurant to improve overall operations.
Server
Kona Grill
San Antonio, Texas
11.2023 - 01.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted guests with menu selections and dietary preferences.
- Coordinated with kitchen staff to ensure timely meal delivery.
- Maintained cleanliness and organization of dining area and service stations.
- Operated POS terminals for accurate order entry and bill calculations.
- Performed opening and closing duties, including dining area setup and supply restocking.
- Greeted customers, answered inquiries, and informed them of daily specials.
- Handled cash transactions and balanced cash drawer at shift end.
Server
54th Street Bar and Grill
02.2022 - 10.2023
- Provided exceptional customer service in fast-paced dining environment.
- Assisted guests with menu selections and dietary preferences.
- Coordinated with kitchen staff for timely meal delivery.
- Maintained cleanliness of dining area and service stations.
- Responded efficiently to guest inquiries and complaints professionally.
- Communicated with hosts, bussers, and kitchen staff to serve customers.
- Delivered food orders promptly while ensuring quality standards.
- Trained new employees on restaurant procedures and plating techniques.
Hostest/Floater
Fogo de Chao
09.2020 - 07.2021
- Greeted and seated guests promptly according to reservation protocols.
- Managed waitlist efficiently to optimize guest flow during peak hours.
- Maintained cleanliness and organization of hostess station and dining area.
- Handled guest complaints professionally, ensuring positive dining experiences.
- Coordinated special events, aligning all details with guest expectations.
- Assisted in training new host staff on procedures and customer service standards.
- Supported guest experience by accommodating seating preferences effectively.
- Prepared salads and ensured readiness of tables for next reservations.
Education
Esthetician
OGEL
San Antonio, TX04-2024
High School Diploma -
Idea Eastside College Prep
San Antonio, TX01.2022
Skills
- Interpersonal communication skills
- Customer service excellence
- POS operation proficiency
- Order management
- Team collaboration
- Training facilitation
- Sanitation compliance
- Effective communication
- Adaptability in roles
- Cash handling expertise
- Event coordination
- Sales improvement techniques
- Positive professional demeanor
- Accurate billing practices
- Quality assurance methods
- Dining etiquette knowledge
- Reliable work ethic
- Sales expertise
- Hair removal services
- Comprehensive product knowledge
- Facial treatment skills
- Skin analysis proficiency
- Client consultation expertise
- Relationship management with customers
- Health and safety regulations adherence
- Retail sales strategies
- Strategic marketing initiatives
- Time efficiency management
- Conflict resolution skills
- Galvanic treatments application expertise
- Social media strategy development
- Microdermabrasion application skills
- Aromatherapy techniques
Languages
Spanish
Professional
Certification
Esthetician
Timeline
Server
Fogo de Chao
07.2025 - 11.2025
Server
Tycoon Flats
03.2025 - 06.2025
Server
Kona Grill
11.2023 - 01.2025
Server
54th Street Bar and Grill
02.2022 - 10.2023
Hostest/Floater
Fogo de Chao
09.2020 - 07.2021
Esthetician
OGEL
High School Diploma -
Idea Eastside College Prep