Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marisol Almanza

Richmond,TX

Summary

Dedicated and versatile Cross-Trained Medical Assistant with 4 years of experience in both clinical and administrative roles. Proficient in patient care, including taking vital signs , conducting EKGs , phlebotomy and injections and assisting physicians with minor procedures. Skilled in managing front desk tasks such as checking patients in for appointments , insurance verification and collection of copays for services being rendered to patients.

Overview

4
4
years of professional experience

Work History

Medical Assistant

Kelsey-Seybold
Sugar Land, TX
02.2024 - Current
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Organized patient charts before each day's clinic sessions began.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Scheduled appointments for patients via phone and in person.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Organized charts, documents and supplies to maintain team productivity.

Medical Assistant/Receptionist

CardioClinic
Richmond, TX
07.2023 - 02.2024
  • Greeted and checked in patients, updating patient information in computer system.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Entered insurance, demographics and health history into patient database.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
  • Informed patients of financial responsibilities prior to rendering services.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Prepared treatment rooms for patient examinations.
  • Handled general office duties to support administrative staff during peak hours.
  • Administered medications under physician's supervision.
  • Changed dressings on wounds to prevent infection and check for healing.

Medical Assistant/Receptionist

UT Physicians
Sugar Land, TX
11.2022 - 07.2023
  • Greeted and checked in patients, updating patient information in computer system.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Informed patients of financial responsibilities prior to rendering services.
  • Processed patient payments and scanned identification and insurance cards.
  • Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
  • Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Entered insurance, demographics and health history into patient database.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
  • Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
  • Provided support to patients by helping them fill out forms and answering their questions about health care services.
  • Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
  • Prepared specimens for laboratory testing and performed routine laboratory tests.
  • Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
  • Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
  • Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
  • Answered patient calls promptly and directed inquiries to the appropriate department when needed.
  • Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Completed basic physical assessments of clinic patients to provide optimal care.

Medical Receptionist

Memorial Hermann GI Group
Houston, TX
11.2020 - 07.2023
  • Greeted and checked in patients, updating patient information in computer system.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Performed data entry tasks related to billing and collections procedures.
  • Processed referrals for specialist care when requested by physicians or patients.
  • Maintained supply inventory for office area, ordering items as needed and stocking shelves.
  • Checked patients in and out for appointments and collected co-payments.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Entered insurance, demographics and health history into patient database.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Protected patients by observing strict HIPAA guidelines.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
  • Informed patients of financial responsibilities prior to rendering services.
  • Straightened up waiting room to maintain neat and organized space.
  • Transmitted medical records and other correspondence by mail, e-mail, or fax.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.

Education

Certification - Medical Assisting

Altierus Carrer College
Houston, TX
10-2020

High School Diploma -

Alief Taylor High School
Houston, TX
05-2019

Skills

  • Patient-focused care
  • HIPAA Compliance
  • CPR
  • Patient Relations
  • Medical Terminology
  • Patient Scheduling
  • Phlebotomy
  • Procedure Assistance
  • Payment Collection
  • Data Entry
  • Restocking lab supplies
  • Customer Service
  • Adaptable
  • Documentation
  • Telephone Etiquette
  • Petty cash management
  • Co-payment collection
  • Patient Registration
  • Electronic Medical Records
  • Inventory and supply management
  • Patient documentation
  • Vital Sign Monitoring
  • Conversant in English and Spanish
  • EKG set up and monitoring
  • Appointment Setting
  • First Aid
  • Quick problem solver
  • Referral Verification
  • Billing support
  • Insurance Verification
  • Front Desk Operations
  • Proficient in EPIC and E Clinica Works
  • Microsoft Office
  • Indirect Patient Care
  • Medical Procedures
  • Sterilization techniques
  • Advanced anatomy knowledge
  • Analytical decision-making skills
  • Medical terminology knowledge
  • Compassionate
  • Fluent in English and Spanish
  • Maintaining confidentiality
  • Direct Patient Care

Timeline

Medical Assistant

Kelsey-Seybold
02.2024 - Current

Medical Assistant/Receptionist

CardioClinic
07.2023 - 02.2024

Medical Assistant/Receptionist

UT Physicians
11.2022 - 07.2023

Medical Receptionist

Memorial Hermann GI Group
11.2020 - 07.2023

Certification - Medical Assisting

Altierus Carrer College

High School Diploma -

Alief Taylor High School
Marisol Almanza