Marisol Armadillo
Phoenix,AZ
Summary
With a proven track record at Master Electronics, I excel in quality control and customer support, blending meticulous attention to detail with exceptional time management. Achievements include enhancing product quality and customer satisfaction, underscored by expertise in visual inspection and effective issue resolution.
Overview
6
6
years of professional experience
Work History
Quality Control Inspector
Master Electronics
Phoenix, AZ
06.2023 - 12.2024
- Communicated with production team members about quality issues.
- Updated quality control records and reports.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Performed visual inspections and non-destructive tests where appropriate.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Played an integral role in achieving company-wide safety goals by diligently enforcing proper handling practices during all stages of the inspection process.
Call Center Representative
Embry Health
Phoenix, AZ
02.2020 - 01.2021
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Met customer call guidelines for service levels, handle time and productivity.
- Investigated and resolved customer inquiries and complaints quickly.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
Cook
Aloft Hotel
Phoenix, AZ
08.2018 - 02.2020
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Maintained food safety and sanitation standards.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Education
High School Diploma -
Precision High School
Phoenix, AZ06-2013
Skills
- Quality control
- Visual inspection
- Product inspection
- Visual inspections
- Time management
- Materials testing
- Measurement techniques
- Recordkeeping
- Issue escalation
- Attention to detail
Languages
Spanish
Native or Bilingual
Timeline
Quality Control Inspector
Master Electronics
06.2023 - 12.2024
Call Center Representative
Embry Health
02.2020 - 01.2021
Cook
Aloft Hotel
08.2018 - 02.2020
High School Diploma -
Precision High School