Marisol Bustillos

Protect passengers and crews on domestic and international flights against any act of crime/terrorism. I was assigned on temporary basis ASFAM (Acting Supervisor) to a Squad of 20-23 Federal Air Marshal employees. At times, I was given the responsibility to lead 2 Team Squads supervising a total of 40-45 employees. I oversaw and handled operational and administrative duties. Completed Yearly Performance Evaluations, Payroll Timesheets, approved CONCUR Travel voucher expenses, revised and approved case reports. Involved in decision making in day-to-day operations ensuring effective and smooth outcomes. Insured, developed and maintained that employees had current training pertaining to the profession. Maintained a positive and teamwork environment for employees and assisted in helping to promote their advancement in career goals. Established and maintained positive relationships with local, state and federal agencies. Ensured FAM and agency policies and procedures were maintained.

While on a ground-based assignment in Operations Section at LAX Field Office I was assigned a collateral duty and in charge all official Passports and Visas. This included over 850 official passports for active personnel and constant renewal of different country visas. Day to day duties would include effecting schedule change notifications to Admin and Federal Air Marshal personnel, managing mission recovery, receiving and resolving mission issues on short notice and timely manner. Duties would also include disseminating intelligence reports, creating excel sheet reports, or utilizing other computer programs to create specific reports. While working in Operations Section, I was required to be on-call 24/7 and be flexible with covering weekends, holidays, or other rotating shifts for personnel.

As part of the Operations Teams I was required to make sure all Federal Air Marshal personnel teams were accounted for during mission status (Domestic/International).

I served on the Visible Intermodal Prevention and Response Team (VIPR). I worked in a multi-disciplinary team environment and my primary role was to provide visible deterrence within multiple modes of transportation. On a daily basis visible operations varied in the field and we were responsible for providing deterrence of crime or terrorism to different stakeholders. Day to day duties would include daily operations in multiple modes of transportation (Trains, Busses, Subways), weighing the elements of situations encountered in the field and at times making high stressed decisions. This position at times required decision making while applying required knowledge, articulating actions both orally and in writing. Assisted in crows control or crime deterrent assignments during Super Bowls, major sport events, NATO events, or other major public events. Good public relations and communications had to be maintained with all the stakeholders involved at the different job operations. Multitasking, maintaining equipment and readiness for emergency or immediate deployment was required. Report writing skills were also necessary for submitting reports. If necessary, conducted interviews with witnesses. Other collateral duties included maintenance or inventory of VIPR equipment, VIPR vehicle fleet, and Preventive Radiological Nuclear Detection (PRND) equipment. While working VIPR, I was part of the PRND team (4 team members) and conducted numerous Radiological Nuclear Detection missions with other law enforcement agencies (FBI/Los Angeles Sheriffs Dept/LAPD). These PRND assignments included detection of radiological nuclear material(s) during large events like concerts, football games, emergency calls, vehicle parking lot sweeps, and building safety sweeps.

I was assigned by the SAC-LAX Office to lead as the Lead Recruiter in charge for the LAX Federal Air Marshal Recruitment Specialist Program. Duties included researching, identifying candidates for job placement opportunities. Guiding possible candidates through the job process, which included physical agility performance tests, application process, and oral interview process. I conducted and sat on Oral Interview Panels and interview possible candidates. Coached candidates to build effective resumes, as well as to preform effective in the interview process. I was efficient and successful in organizing the LAX Recruiting Program and LAX Office was listed as #2 nationwide. I received a commendation award and monetary award for this assignment.

• Evaluated security measures at foreign airports while on international missions, providing feedback to improve overall aviation safety protocols.
• Developed expertise in firearms handling through rigorous training sessions, enhancing accuracy and tactical readiness during critical situations.
• Demonstrated exceptional situational awareness skills while operating undercover in high-stress environments aboard commercial aircrafts.
• Conducted thorough pre-flight risk assessments to determine appropriate coverage levels for specific flights, maximizing resource allocation efficiency.
• Maintained a professional demeanor while blending seamlessly into the traveling public, effectively concealing identity as a Federal Air Marshal.
• Coordinated with foreign counterparts on international missions, fostering relationships that enhanced global aviation security cooperation efforts.
• Promoted awareness among fellow crew members regarding their role in maintaining flight safety through proactive vigilance against potential threats.
• Supported interagency counterterrorism initiatives by collaborating with other federal law enforcement agencies on joint operations targeting specific threats to air travel security.
• Detected suspicious behavior and acted promptly to mitigate risks, contributing to a secure travel environment for passengers.
• Contributed to intelligence gathering efforts by submitting detailed reports on observed activities during missions, providing valuable insight into potential threats.
• Gathered facts from interviews of suspects, witnesses, and complainants.
• Exercised sound judgment and quick decision-making abilities during critical incidents, effectively neutralizing threats and ensuring the safety of passengers and crew members.

• Led undercover sting operations to target perpetrators of vice crimes.
• Actively patrolled assigned areas to prevent and detect crimes.
• Enforced all traffic laws and ordinances and checked speed with radar.
• Issued warnings and citations for traffic violations.
• Conducted thorough investigations of serious injury and fatality traffic accidents.
• Investigated and reported crimes, accidents, offenses and damage to property.
• Conducted preliminary investigations at the scenes of major crimes.
• Secured crime scenes, gathered evidence and questioned witnesses.
• Apprehended offenders and conducted interviews and interrogations.
• Assisted in special investigations and crime prevention programs.
• Sat on board and conducted hiring/recruiting of individuals who interviewed for potential job candidates.
• Booked suspects and processed mug shots and fingerprints.
• Apprehended suspects and transported offenders to jail.
• Responded immediately to calls involving accidents and all criminal activity or in progress criminal activity calls for service.
• Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
• Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
• Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
• Answered emergency calls for help from citizens and business owners.
• Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
• Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
• Secured crime scenes, gathered evidence, and questioned witnesses.
• Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
• Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
• Reduced criminal activity in assigned areas through proactive policing and community engagement.
• Investigated and reported crimes, accidents, offenses, and damage to property.
• Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
• Testified effectively in court, contributing to successful prosecutions of offenders.
• Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
• Conducted witness interviews and gathered details regarding incidents to determine best course of action.
• Enforced traffic laws diligently, promoting road safety and reducing accident rates.
• Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
• Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
• Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
• Enforced traffic laws and ordinances through visual observation and radar speed detection.
• Mentored junior officers on the importance of ethical behavior, accountability, and professionalism in their role as public servants.
• Collaborated with other law enforcement agencies to solve complex cases and apprehend dangerous criminals.
• Conducted searches of individuals, vehicles and premises.
• Utilized clear communication and interpersonal skills to build relationships with citizens.
• Built excellent rapport and working relationship with community to build trust and improve upon communication.
• Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
• Participated in continuous firearms proficiency, defensive driving and arrest technique training.

• Developed innovative programs and activities based on analysis of community needs and interests.
• Prepared weekly written and oral reports about community service programs.
• Assisted in special investigations and crime prevention programs.
• Taught Crime Prevention classes to the community, groups, neighborhoods
• Assisted in Domestic Violence and Crimes Against Children Programs
• Maintain inmate security and accountability
• Managing inmates and handling the physical aspects of inmates
• Prevent unruly inmate behavior to prevent riots
• Oversee movement of inmates in different areas/sections/sectors
• Manage disciplinary action of inmates and inspect prison cells
• Manage/maintain the welfare of inmates and prevent suicides
• Escort inmates to court hearings or other scheduled appointments
• Promote good social skills development by modeling good behavior
• Searched cells of inmates to identify and confiscate contraband and other prohibited items.
• Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
• Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
• Escorted inmates to and from cells, court, hospitals, and medical appointments.