Marisol Carrera
Lewis Center,OH
Summary
Proactive Operations Coordinator with extensive experience in optimizing operational plans, developing standard operating procedures, and improving employee performance through training. Skilled in inventory management, cross-departmental communication, and risk management. Bringing strong organizational skills and fluency in Spanish to advance operational efficiency and team collaboration.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Operations Coordinator
Lang Masonry Contractors
2929 East 14th Avenue
07.2024 - Current
- Assisted in recruiting, hiring and training of team members.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Improved employee performance by implementing training programs and conducting regular performance reviews.
- Assisted in the development of standard operating procedures to maintain consistency and accuracy across all tasks.
- Oversaw office inventory activities by ordering and requisitions, stocking, and receiving shipments.
- Served as a liaison between upper management and field workforce, facilitating open communication channels to promptly address concerns or issues.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Reviewed, edited and proofread translated documents for accuracy.
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
Operations Assistant
Lang Masonry Contractors
2929 East 14th Avenue, Columbus, OH 43219
10.2020 - 07.2024
- Assisted President and General Superintendents.
- Assisted with the planning of routine operations and special projects.
- Supported daily operations by organizing office spaces for maximum functionality and ease of use.
- Assisted in the development of standard operating procedures to maintain consistency and accuracy across all tasks.
- Supported human resources departments in recruiting bilingual employees through evaluation of language proficiency levels.
- Trained new hires in technology required to access company systems and complete job tasks.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Collaborated with graphic designers to create visually impactful marketing materials.
- Advocated for staff members, helping to identify and resolve conflicts.
Teller
Cyber Check Multiservices
4934 West Broad Street
03.2017 - 10.2020
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
Education
GED -
COBAED, La Forestal
Durango, Mexico.Skills
- Scheduling Management
- Customer Invoicing
- Process Implementation
- Supply Ordering
- Training Management
- Conflict Mediation
- Risk Management
- Employee Development
- Notarial Acts
- Multitasking
- Excellent Communication
- Organizational Skills
- Fluent Spanish
Certification
OSHA 30
Notary Public
Timeline
Operations Coordinator
Lang Masonry Contractors
07.2024 - Current
Operations Assistant
Lang Masonry Contractors
10.2020 - 07.2024
Teller
Cyber Check Multiservices
03.2017 - 10.2020
GED -
COBAED, La Forestal