MARISOL CURTIS
New Brunswick,USA
Summary
New Brunswick Public Schools Administrative Assistant, Counseling Office, and Registration for the New Brunswick High School District. Over twenty years of responsible experience in the New Brunswick area, creating and networking with community partners, and providing community and social services, as well as office support, with a mix of disciplines. Ability to manage multiple priorities, assignments, and conflicting deadlines; combine excellent organizational skills with hands-on knowledge, superior memory for details, and a strong work ethic.
Overview
10
10
years of professional experience
Work History
Bi-lingual Administrative Assistance
New Brunswick Board of Education
New Brunswick, NJ
08.2022 - Current
- Assist with school events and graduate seniors activities, graduation.
- Provide students with Community Service Student volunteer hours and locations.
- Connect families in need with community partners before school starts with book bags and school supplies, as well as during the holidays.
- Yearly refresher courses on registration, the Office of Continuing Education at Rutgers Schools of Social Work, Improving Cultural Competence: Addressing Implicit Bias, Bias, and Microaggressions.
- Yearly training completion of Affirmative Action, Anti-Bullying Bill of Rights, Bloodborne Pathogens, Digital Security and Protection, Ethics, and Boundaries for School Employees, Sexual Harassment, and training for Domestic Violence with Women Aware, Inc.
- Assist parents with online registration, as well as in-person completion registration with parents and/or guardians for all schools in the district, as well as for out-of-district students.
- Work hand in hand with the Student Support Services team for students who have an IEP.
- Provide translation in the Counseling Department. For parents with grade or attendance concerns.
- Provide newly enrolled or reenrolled students with Chromebooks and access information.
- Logging Chromebook information into the Incident IQ System for each student.
- Collect supportive and confidential documents for school enrollment, as well as provide further information and resources for new or returning families from out of the country or state, assign students to counselors, and set up school transportation.
- Provide services to students that pertain to their daily class schedule, guidance counselors, social workers, student IDs, and obtain passwords for email accounts and the student portal.
- Assist families with transfers and dropout paperwork.
- Provide families with assistance in filling out Social Security forms, student working papers, and letters of enrollment for immigration purposes.
- Assist outside agencies, i.e., DCP&P, Accompany Now, and Youth Advocate Program, Middlesex County Dept. Of correction, with any and all services.
- Provide transcripts to colleges on graduates, and/or employment verification.
- Record Keeping: Manage department files, pending, inactive, and ongoing files, from grades 9 through 12.
- Assist nurses with processing health records.
- Answer phones, upload and download documents, and assist other secretaries in the high school.
Guest Services Box Office/ Part Time
State Theatre of New Jersey
New Brunswick, NJ
04.2022 - Current
- Assist with in-person ticket sales, as well as phone sales.
- Assist other agents when needed.
- Correspond with patrons via email with any concerns and/or orders.
- Provide community engagement information to staff during meetings.
Seasonal Coordinator for New Brunswick High School Students
New Brunswick Cultural Center
01.2021 - 01.2023
- Directed over 75 students with vendor set up and breakdown.
- Provided Education and Social Skills setting during Community Engagement events and activities, from the HEART Festival in August all the way to Juneteenth Day in June and any summer.
- Created teams within groups and leadership skills amongst the students.
Family Liaison / Family Community Engagement Volunteer Coordinator
New Brunswick Board of Education
New Brunswick, NJ
09.2021 - 07.2022
- Serve as a communication between parents and the High Schools.
- Provide families with school & community information as well as resources.
- Organize family community events/ PTO/ Student Coordinator volunteer-ship services from all three High Schools.
- Co-Facilitate monthly parent workshops- Parent University, Coordinate Parent Teacher Organization (PTO).
- Advocate for Family Services, encourage good relations and effective communication between parents and teachers.
- Partner with outside agencies, develop and enhance parental engagement with the school and community agencies.
- Encourage good relations and effective communication between families and teachers about children's progress.
- Provide home visits where appropriate to support parents in encouraging their children to maintain full and regular attendance and punctuality.
- Provide assistance and carry out other tasks as reasonably requested by the school Principal.
- Assist and provide information/ fliers on vaccination education and site where to sign up, and set up transportation to vaccination site for the underserved community, as well as Community engagements and events.
- Attend the Attendance Committee at the NBHS, attend Climate Committee.
- Attend all three High Schools in person, via phone, or in the community to provide all of the above services to families.
- Supervise on site over 75 student volunteers for all three High Schools for their community service site assignments.
Program Manager of Homeless Services
Raritan Bay YMCA
Perth Amboy, NJ
02.2021 - 10.2021
- Manage several staff, volunteers, and interns.
- Monitor timesheet, PTO request, train staff on case management, software systems, client intakes, and completion of programs.
- Weekly staff meetings provide support and follow up to staff, volunteers and interns.
- Provide assistance with resources and referrals to Families for Housing, Substance abuse, Emergency food, clothing and referrals to programs and medical services.
- Provide weekly street outreach with staff to homeless families in the community and surrounding areas.
- Supervise/ Family's needs assessments - work with clients who are in crisis and or homeless with resources to 211 services.
- Collaborate with the Salvation Army for temp motel stays with an action plan set up.
- Supervise/ work with families who may have a substance abuse and opioid addiction and provide collaboration with resources, transportation for Detox and Rehabilitation.
- Assist and provide information on vaccination education and site where to sign up, and set up transportation to vaccination site, as well as Community engagements and events.
- Provide assistance to other Outreach agencies: RUBHC/ ICMS- Path, Soldier On, Catholic Charities, Coming Home to Middlesex.
- Collaborate with other towns on resources to serve families/clients.
- Attend monthly Continuum of Care County meetings, Case Collaborative Coming Home meetings and Built for Zero Project.
- Collaborate with the Perth Amboy Police Community Department, and the Mayor's Office on Community projects.
Program Manager- HEART Community Outreach
Elijah Promise- Social Services
New Brunswick, NJ
10.2015 - 02.2021
- Network and collaborate with other local and out-of-county social service agencies on projects to better serve Middlesex County, with a focus on the New Brunswick community.
- Provide assistance with resources and referrals for housing, emergency food, clothing and referrals on medical services.
- Working families based on their needs, outreach to other towns and counties for additional services, administrative office duties, and assigning and monitoring case client files and team staff meetings.
- Assisting Middlesex County auditors with yearly monitoring of case files and agency compliance protocol for the past five years.
- Participate in Point in Time, supervise staff, MSW interns, medical students, peer supports, and volunteers.
- Attend monthly Continuum of Care County meetings, Case Collaborative Coming Home meetings, and Built for Zero Project.
- Collaborate with the New Brunswick Police Community Department and the Mayor's Office on community projects.
- Early Childhood: New Brunswick Public Schools community meetings.
- Collaborate with the Discharge Team at RWJBH.
- Supervise and work with families who are in crisis and/or homeless, providing resources to 211 services.
- Supervise and work with families affected by substance abuse and opioid addiction, and provide collaboration with resources and transportation for detox and rehabilitation.
- Oversee and work with local county housing programs (DCA) to better serve individuals with guidance to obtain stable housing.
- Assist individuals with obtaining a birth certificate in and out of the county, state, and additional ID.
- Oversee and provide families with resources and referrals to other social service agencies for additional services in the New Brunswick area.
- Assist with Adopt a Family Thanksgiving Dinner packages, and Christmas blessings.
- Provide lunch bags, toiletries, and emergency food for Street Outreach.
- Collaboration with local schools: Back to School, Book Bag and Supplies, Coats.
- Provide linkage to parents to temp agencies, the employment office, assist, and prepare resume writing.
- Provide assistance to other outreach agencies: RUBHC, ICMS-Path, Soldier On, Catholic Charities, and Coming Home to Middlesex.
- Participate in community fairs and events in N. Brunswick, providing information and resources.
- Provide assistance to clients applying for General Cash and food stamps, social security benefits, Medicaid, Medicare applications, and provide advocacy on appeals and denials notices.
- Collaborate with Hyacinth for testing services, monthly food packages, and the Ryan White Program.
- Supervise case management, review and monitor HMIS file charts, and hold weekly team meetings to review the current or past week on client progress, as well as go over feedback and improvements.
- Supervise, train new staff, peer supports, PhD/MSW student interns, Promise Clinic medical student interns, and volunteers.
- Provide assistance and compassion to distressed clients, problem-solving, and be able to provide a safe work environment while being productive and efficient.
- Monthly tracking reports were submitted to Director, providing a synopsis on a monthly basis of success stories and clients' progress on self-sufficiency.
Education
Human Services
Borough of Manhattan College
New York, NYSkills
- Mental health first aid
- Psychological first aid
- CPR certification
- Leadership training (SOAR)
- Cash assistance programs
- Food stamp assistance
- Medicaid application support
- Networking skills
- Bilingual communication
- Family advocacy
- Court accompaniment services
- Compliance management
- Case management expertise
- Microsoft Windows proficiency
- Microsoft Word proficiency
- Microsoft Excel proficiency
- Google Sheets proficiency
- Microsoft PowerPoint proficiency
- MS Outlook proficiency
- On Course program knowledge
- talking points development
- tessitura expertise
- My School Bucks system knowledge
- Incident IQ system knowledge
Awards Certificates
- Completion of Affirmative Action, 2025
- Anti-bullying Bill Of Rights, 2025
- Bloodborne Pathogens, 2025
- Digital Security and Protection, 2025
- Ethics and Boundaries for School Employees, 2025
- Sexual Harassment, 2025
- First Aid/ Adults & Children 2025
- Improving Cultural Competence: Addressing Implicit Bias, Bias, and Microaggression, 2023
- Mental Health First Aid for Youth & Adults, 03/22
- Narcan Certified, 2025
- Psychological First Aid, 2021
- Mental Health First Aid, 2019
- Rutgers University General Ethics and Compliance Training, 08/19
- HIPPA Compliance 01 Introduction, 2019
- HIPPA Compliance 02 HIPPA Awareness, 2019
- HIPPA Compliance 03 Privacy Rule Introduction, 2019
- SOAR Children Curriculum, 2019
- Mental Health and Addiction Recovery, 2018
- Sexual Harassment, 2018
- Cultural Diversity, 2018
- Professionalism and Boundaries, 2018
- JRF Certificate of Appreciation, 2017
- Mental Health First Aid, 2016
- SOAR Leadership for Middlesex County, 2016
- New Jersey/Notary Public, 2015
- Cultural Competency, 2014-2013
- Grief Resiliency/ Compassion Fatigue, 2014
- Crisis Prevention and Suicide Assessment, 2011-2014
- Personal Care Assistant, 2011-2013
- Adult Mental Health Rehabilitation- Activities of Daily Living, 2013-2012
- Medication- Universal Precautions- Heat Related Symptoms, 2012-2013
- Clinical Documentation, 2012-2013
- Cultural Diversity, 2012
- Disaster Response, 2012
- Substance Abuse, 2012-2013
- Domestic Violence Certified, 2008
- Middlesex County Construction Careers Training Program for Women and Minorities, 2008
- Prevention & Response Strategies to Workplace Violence, 2008
- Managing Workplace Negativity, 2008
- Dealing with Anger and Aggressive Behavior, 2008
- Strategies for Mastering Conflicts, 2008
License
New Jersey, Notary Public, Middlesex, 2450543, 10/24
Timeline
Bi-lingual Administrative Assistance
New Brunswick Board of Education
08.2022 - Current
Guest Services Box Office/ Part Time
State Theatre of New Jersey
04.2022 - Current
Family Liaison / Family Community Engagement Volunteer Coordinator
New Brunswick Board of Education
09.2021 - 07.2022
Program Manager of Homeless Services
Raritan Bay YMCA
02.2021 - 10.2021
Seasonal Coordinator for New Brunswick High School Students
New Brunswick Cultural Center
01.2021 - 01.2023
Program Manager- HEART Community Outreach
Elijah Promise- Social Services
10.2015 - 02.2021
Human Services
Borough of Manhattan College