Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
City Wide Transportation
Chicago Public Schools CPS
09.2022 - Current
Provided excellent customer service to Parents by addressing their inquiries, complaints, and concerns promptly and professionally.
Maintained updated records of Route lists, policies, and procedures to ensure accurate information was readily available.
Monitored and Communication with Transportation Services to ensure pick up and drop off times, Zonar IN/OUT,
Maintained Busing lanes open coned off and monitor students exiting the bus and walk them inside school building
Maintained overall safe work environment for the safety of students
Maintain great verbal and written communication with School Adminstration and parents
Problem solving skills for behavioral issues, upset parents
Dream Team Lead
CPS-Gunsaulus Scholastic Academy
09.2022 - Current
Trained new team members by relaying information on school procedures and safety requirements.
Promoted a positive work environment by fostering teamwork, open communication,
Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to school values at all times.
Coached team members in techniques necessary to complete job tasks.
Supervision of Recess & Lunch functions normally
Works with the Payroll Clerk on … Records Management, Docu Sign Forms, Translations, Roster Support, Parent Communications & Newsletters, Day time Flyers, Coordination of Substitutes & Class Coverages
Works with Budget Clerks on … Orders Receipting & Inventory, Vendor Follow Up, Internal Account & LSC Binders, Budget Transfers Filing, Student Fees
, GSA Parents Services: Parent Portal, Volunteers
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Managed accurate records of behavior to effectively establish clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Worked with staff members and teachers to design comprehensive and individualized behavioral plans to optimize student behaviors
Met with students, parents, teachers and administrators to address and resolve students' behavioral issues.
Fostered strong relationships with parents and guardians, maintaining open lines of communication to ensure student behavioral progress.
Participating in ongoing professional development opportunities focused on evidence-based practices in Behavioral techniques
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Conducted regular patrols of key areas to spot and control security concerns on the 3rd floor, bathrooms
Acted quickly during emergency situations
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Examined doors, windows and gates to verify security.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
CPS-Miscellaneous Employee
Chicago Public Schools CPS
01.2014 - 09.2022
Supervising and Implementing recess and/or lunch supervision for grades kindergarten through 8th, Contact parents and teachers if any issues arise
Records Management of old records and Registration assistance
Support students' adherence to all CPS health & safety protocols and Other non-instructional tasks
Creating, translating and sending monthly/weekly Parent Newsletter through Remind and email
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Organized and detail-oriented with a strong work ethic.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Learned and adapted quickly to new technology and software applications.
PODER Site Coordinator
Central States SER-Jobs for Progress
01.2006 - 01.2007
I was responsible for assisting site staff in embedding the vision, mission, and philosophy of PODER into the daily implementation practices at each assigned site
To ensure that staff understand and comply with all PODER/SER/school district policies and procedures
To actively foster on-going communication and strong relationships between PODER and key stakeholders (school administrators and staff, parents, students, and the surrounding community)
To ensure that each assigned PODER site operates a program that is physically and emotionally safe for all children and employees
To create conditions for collaboration and shared leadership, which encourages ownership, accountability, and learning at all levels
To manage the site budget including payroll and supplies
To design a site program schedule so that children have access to snack time, homework/academic tutorial assistance, and a variety of recreational, educational, and enrichment activities
Complete, inout, and submit reporting, annual assessments as required
To ensure that all staff understand and are accurately completed and submitted in a timely manner to the appropriate receiver
To conduct bi-annual inventory assessment at the site level.
Program Coordinator- SER Mentores Program
Central States SER-Jobs for Progress
05.2006 - 12.2006
Act as a liaison between SER and our partner, Bilingual Parent Resource Center
Create and sustain 25 Parents/Mentor Dyads during the school year
Coordinate workshops for the Mentors and the Mentees
Host monthly reunions for the Dyads
Collect data and information periodically to evaluate the program
Supervise a program staff of 2.
PODER Learning Facilitator
Central States SER-Jobs for Progress
01.2005 - 01.2006
I was responsible for designing, planning, and facilitating academic tutorials customized for groups of 8-15 students in grades 3rd thru 8th
To advise the Site Coordinator as to what supplies, materials, and other forms of support are needed for day-to-day activities
To supervise all PODER participants to ensure a safe and organized program
To assist with the planning and facilitation of special projects and events
To attend staff development workshops
To perform other duties as assigned.
After-School Teacher
St. Procopius School
01.2001 - 01.2005
I was responsible to prepare the snacks and distribute them for the 4 after-school programs
I was also responsible for picking up students in grades 4th thru 8th and assisting them with their homework
Also I was responsible for creating activities for the students to participate once they completed their homework
I was responsible to call parents or relatives when the student was not picked up.